Shop Reviews

Service was meh on a Saturday morning. No smiles even though the restaurant was empty. We placed our order at 11.13am and the first item was served 15 minutes later which was within expectation. Halfway through our meal, we checked on the status of the last item, an egg souffle lobster bisque risotto, that has not arrived. Was only told the kitchen was still preparing. 5 minutes later we were served a prawn spaghetti. Wrong order. :( It was 12pm (our order was placed at 11.13am!), after the earlier items were finished when the right order finally came. The waitress only mumbled an apology without even looking us in the eye. The egg souffle was freshly made but the risotto was almost cold. The service here definitely needs improvement. No heads-up when our last item would take longer to arrive, no apology when the wrong order was served and no service recovery attempt at all. Utterly bad experience.

This small place in Ion Orchard offers a decent set promotion, but the prices aren’t the cheapest. The pasta is quite tasty and flavorful, but the omurice is quite ordinary and nothing stands out. The place is actually better known for their coffee and pancakes. The service could definitely be improved. The food was delivered incorrectly, and there weren’t many customers around at the time. The hospitality could also be improved. Overall, I would recommend sticking to what they are good at: coffee and pancakes.

Nice japanese café at ION. Had the soufflee pancake with berries. Was delicious and not dry like other reviews here of course a sauce is needed so don't order a plain pancake . Sandwich was also good. And Mille Crepes was also nice. Would come again :)

Got one of the french toast options plus tea! Taste was pretty good and the atmosphere was nice and calm since we came in the morning, soon after they opened for the day. Won't mind coming again to try other dishes.

Late lunch at 2:30 PM, the service was so... nonexistent. No smiles, no conversation, just a waiter’s shoe-dragging soundtrack to let us know he was still moving around. Food was decent, water: $1.50. Yes, really. Came with a pitcher, not bad for the price! If you're looking for a dining experience that'll make you feel like you're eating alone in your room, but in public, this is the place! The 2-seater seat was comfy, but the atmosphere was straight out of a 'meh' movie. Go for late lunch when the staff is exhausted - it's like they're competing in some sort of service Olympics... and losing. If you don't care about service (or human interaction), this spot's got you covered. Otherwise, maybe try somewhere else?

Repeated visits before this review. Ordered the Omu rice n teriyaki chicken steak with salad (100g) lunch set and “Hoshino” spaghetti with eggplant, shimeji, bacon n sausage, and the mini soup (Homard Bisque). Had iced coffee with milk n sugar. Prefer this to the hot Hoshino coffee, as this iced coffee has a strong taste n really has a kick. Not a fan of iced coffee n this is the only one that satisfy. Swee Ling is very friendly, n also observant to notice that we needed to change seats due to weak mobile signal. Thanks to Swee Ling n the little girl assistant Clarice for the service.

Collected my first Tudor watch today! Very delighted to receive a notification from AD that the watch I wanted is available for collection. I was served by Sales Associate Darren, who was knowledgeable and helpful in making my first Tudor experience a good one. Looking forward for more visits!

I had a great experience with Darren Hew at the Tudor Boutique by The Hour Glass @ ION Orchard. He was incredibly professional and clearly passionate about watches. Darren took the time to understand what I was looking for and recommended a piece that suited me perfectly. Really appreciated his knowledge and service – highly recommend speaking to him if you’re considering a Tudor!

Great team and service at this boutique! Wan Ni showed me new watch launches and shared stories and information about the watches, company and its heritage. Impressed by her knowledge and definitely very much enjoyed the conversation and hospitality!

Exceptional service by Haleem! Went there to get the bracelet adjusted and Haleem helped to adjust and even told me of the scratches that were caused by the original seller (bought it from an AD in Hong Kong). He was very knowledgeable and gave lots of advice. Thanks!