38+ Premium Malls - Explore All

Shop Reviews

See what customers are saying about our shops at Orchard Road Malls

4.2 out of 5

28111 reviews

Filter Reviews

Clear

Melvin Lim Melvin Lim

Had lunch there earlier today with my GF. The Mushroom soup is usual, Chicken Katsu sandwich is alright but as I recall they use to did it better. Strawberry Pancake Souffle is delicious. They have a wide variety of coffees and matcha. If you are into cold brew I would recommend it.

freezer freezer

I LOVE HOSHINO COFFEE!!! The staff are so sweet I love them 💕💕 food is also so delicious and i love the plating it’s very cute 💕 thank you to the staff!! they are very hardworking and lovely people!

Yenleng Tan Yenleng Tan

I had the beef curry omurice and it was DISGUSTING. The dish came 15 mins after the first one and by then my mum's food is no longer hot. The egg on the omurice was just an enlarged egg white. Compared to your menu where the egg actually looks like an egg, it seems like the chefs made it out of egg white instead? And to my horror when i cut in ITS LITERALLY FOAM?? It literally tastes like im eating foam. And after that my dish was flooded with WATER thats probably from the egg. How can you call yourself a japanese establishment when your main dish omu rice tastes like this? As expected the egg white tastes of nothing. Dish was also served on a chipped plate. French toast was the saving grace. My mun also commented that her dish which was the curry pot was not bad too. I am thoroughly disappointed, wont be returning again. Google reviews are low for a reason.

Ethan Ong Wee Tiong Ethan Ong Wee Tiong

Repeated visits before this review. Ordered the Omu rice n teriyaki chicken steak with salad (100g) lunch set and “Hoshino” spaghetti with eggplant, shimeji, bacon n sausage, and the mini soup (Homard Bisque). Had iced coffee with milk n sugar. Prefer this to the hot Hoshino coffee, as this iced coffee has a strong taste n really has a kick. Not a fan of iced coffee n this is the only one that satisfy. Swee Ling is very friendly, n also observant to notice that we needed to change seats due to weak mobile signal. Thanks to Swee Ling n the little girl assistant Clarice for the service.

PL Ong PL Ong

Late lunch at 2:30 PM, the service was so... nonexistent. No smiles, no conversation, just a waiter’s shoe-dragging soundtrack to let us know he was still moving around. Food was decent, water: $1.50. Yes, really. Came with a pitcher, not bad for the price! If you're looking for a dining experience that'll make you feel like you're eating alone in your room, but in public, this is the place! The 2-seater seat was comfy, but the atmosphere was straight out of a 'meh' movie. Go for late lunch when the staff is exhausted - it's like they're competing in some sort of service Olympics... and losing. If you don't care about service (or human interaction), this spot's got you covered. Otherwise, maybe try somewhere else?

SC Chua SC Chua

Service was meh on a Saturday morning. No smiles even though the restaurant was empty. We placed our order at 11.13am and the first item was served 15 minutes later which was within expectation. Halfway through our meal, we checked on the status of the last item, an egg souffle lobster bisque risotto, that has not arrived. Was only told the kitchen was still preparing. 5 minutes later we were served a prawn spaghetti. Wrong order. :( It was 12pm (our order was placed at 11.13am!), after the earlier items were finished when the right order finally came. The waitress only mumbled an apology without even looking us in the eye. The egg souffle was freshly made but the risotto was almost cold. The service here definitely needs improvement. No heads-up when our last item would take longer to arrive, no apology when the wrong order was served and no service recovery attempt at all. Utterly bad experience.

Ebenezer Chiam Ebenezer Chiam

Amazing shopping experience once again. Was in town with the family and brought them to view some watches. Was attended to by Donna at Rolex boutique whom had already left a great impression in my previous visit, and subsequently by Darren as well at Tudor. Knows his stuff and took the effort to show the different sizes and explain the different dial combinations. Now i have a go to place whenever my better half is out shopping.

Hui Qi Ng Hui Qi Ng

Purchased a Tudor watch as a surprise gift for my husband, and I want to extend my heartfelt thanks to Wan Ni for making the entire experience so smooth and memorable. From the very beginning, she was warm, professional, and attentive. She took the time to understand what I was looking for, patiently explained the different models, and offered thoughtful suggestions without ever being pushy. Her service was not only knowledgeable but also personal, which made the whole process truly enjoyable. I highly recommend her to anyone looking for exceptional service when purchasing a luxury watch!

Chris Tang Chris Tang

Collected my first Tudor watch today! Very delighted to receive a notification from AD that the watch I wanted is available for collection. I was served by Sales Associate Darren, who was knowledgeable and helpful in making my first Tudor experience a good one. Looking forward for more visits!

HoShing Cheung HoShing Cheung

I had a great experience with Darren Hew at the Tudor Boutique by The Hour Glass @ ION Orchard. He was incredibly professional and clearly passionate about watches. Darren took the time to understand what I was looking for and recommended a piece that suited me perfectly. Really appreciated his knowledge and service – highly recommend speaking to him if you’re considering a Tudor!

Share Your Experience

Visit any shop page to leave a review and share your experience with other shoppers.

Browse Shops