Shop Reviews

My family's favourite chocolate brand, Ion orchard team is always welcoming and friendly. Thank you:)

I was just browsing and their sales staff, Jade Liew, approached me and she introduced me to their perfumes. She was knowledgeable about the perfumes, as I asked for some vintage scent and she patiently introduced their scents to me. She knew about the history and could explain her favourites. So I have a good impression of this brand now.

Had a fantastic experience at the Guerlain boutique at ION. The ambiance was elegant and welcoming. A special shoutout to Annabelle, she was incredibly knowledgeable, attentive, and made the entire visit a pleasure. Her service truly elevated the experience. Highly recommend this boutique for anyone looking for premium fragrances and top-notch service.

I was attended by Kai Ming today. He advises on which lipstick colour suits me better than what is the trendy colour now. His explanation on perfume is very detailed and very informative

Excellent service attitude, spacious shopping environment, and a wide variety of products to choose from. I especially love their facial services, where they generously use a large amount products, leaving the skin soft and radiant.

Have been a loyal Guerlain customer for many year. So happy that Guerlain has set up facials boutiques in Singapore. I'd like to commend Hans for his warm and personal services, and commend May for her relaxing facial skills. I like their perfumes, skincare and makeup products, they are top quality and effective!

Lovely boutique to explore all the luxurious perfumes of Guerlain. Catherine, one of the sales associates, is really helpful and knowledgeable.

I am very impressed with the team of their high level of service in both products and facial services. Especially my appointed SA name Hans . He will always advise me the best choice of savings and never pushy to get me buy anything more than i should. Facial thumbs up for May, the sweet lady with her skilful hands for facial. The salon gave a very warm welcome and always greeted by the team with their integrity smile. Impeccable service 👍 Also to highlight that In every event they held, Guerlain gives out very attractive and generous door gifts.

Picked up my first bottle of fragrances from the house of Guerlain and was greeted with immense hospitality and kindness from the staff. Would like to drop a review to especially give shoutout to Kai Ming, who has helped me tremendously with my purchase. Will most definitely be back!

Guerlain Santal Pao Rosa Just picked up my first bottle of Guerlain Santal Pao Rosa, and it’s everything I hoped for. The creamy sandalwood and delicate rose create a rich yet balanced scent that feels both sophisticated and comforting. It’s the perfect balance of strength and elegance — exactly how I like to present myself. A huge thank you to Kai Ming, Fragrance Expert, for the recommendation. The team at Guerlain is truly exceptional — knowledgeable, attentive, and passionate about their craft. It made the whole experience even more memorable.