Shop Reviews

I had a fantastic experience at the Leica Store at ION with Sue and Thomas. I visited as an amateur looking to buy my first Leica camera. They guided me through the new Leica D lux 8 and made the whole purchasing experience seamless. What truly stood out was when they said, “Welcome to the Leica family.” That simple gesture made me feel like I was becoming part of something special.

It is always a wonderful experience visiting the Leica ION shop. As soon as you enter the store, you are greeted with big friendly smiles from the team: Sue whom I usually reach out to when I have something to ask about Leica products, and James who is ready to lend a hand. They have demo units that customers can try out, be it a camera body, or lens that we have been curious about. My daughter and I don't feel rushed or pressured when testing out the products. They provide the information about the product, share their experience if they have used it, and readily answer any questions that we have - which ultimately, helps us have a clear decision before buying. And more often than not - we always go home with a big bag of Leica goodness, and big smiles as well looking forward to capturing more memories with the awesome products of Leica. All thanks to the great team of Leica ION - Sue and James! See you again soon!

Sue is so knowledgeable and helpful. She gives first class service to me and my family. When we have difficulties, she patiently guides us in using the equipment. Her after sales service is superb and commendable! Check out Ion Leica store and experience this excellent service I have been receiving from Sue…

James, Jesmon, and Sue were extremely helpful. Spent more than an hour here and had a blast! They're all super knowledgeable and a pleasure to speak to.

I had a truly pleasant experience purchasing a camera at Leica Ion Orchard, thanks to Jesmond. From the moment I walked in, Jesmond was friendly, knowledgeable, and attentive. He took the time to understand what I was looking for, patiently answered all my questions, and guided me through the different options without any pressure. His knowledge of Leica cameras really made the whole process not just smooth but enjoyable. Jesmond made the experience feel personal and special—exactly what you’d hope for when investing in a Leica. Highly recommend speaking to Jesmond if you’re considering a Leica. Great service and a genuinely positive experience!

10/10 experience with James, he was very knowledgeable. Introduced me to all the cameras in store (including binoculars and projectors) and made me walk out of the shop with a brand new Leica! 🫣 …

Walked away without ordering. There is a significant gap between the marketing and rh ground execution. It is marketed as a health brand but staff doesn't even know what fruit does what. Doesn't even know what is pectin.

The taste of Immunity juice is terrible. You can literally taste the rotten watermelon. Like the watermelon left in open for long time! Will not buy from this shop again. Waste of money.

I visited the outlet at 3:57pm.. they had 3 staff working and they had no other customers at the point where i placed my order. Staff name YS started to prep my order but he doesn’t seem to know what he was doing. There were 2 other female staff (1 chinese 1 malay) that was just standing around watching him struggle. Looks like even though your drinks are nice but the efficiency is terrible.

Nice orange juice, very pulpy & taste fresh 👍 …