Shop Reviews

Have bought 8 bags from them over the past 7 years and I have not been disappointed. Affordable Nylon bags that are of high quality. Perfect for SG weather. Bags are usually over stuffed with office files, used almost every other day yet they have never had any issues. Have been a loyal customer for 7 years and will continue to do so. Highly recommended for everyday use. It's light comfortable and easy to care for.

30th December 2023 03 November 2024 Thank you, Mr Fizzo. Always bumping into you. Thanks Bro. Jan 2025 Thank you Mr Fizzo for your kind gesture. 2024 and before. Thank you once again, Mr Fizzo for your advice and recommendation on the texture, material, size and colour of our bag. Happy New Year to you and your family. Thank you for your excellence service, Mr Fizzo. Amazing shopping experience. Thanks for the little ceramic fragrance.

Resend : 20 Nov. Dear Longchamp, I feel that you may have just copy and paste your replies, to mine. I am not Gavin. My name is nowhere near Gavin. It is sad when you have a wonderful staff in the boutique, but not in the back end. Please consider in rechecking your work before hitting the Send button. It will not look good on Longchamp. Regards. ----------------------------------- I went twice in ION boutique. first time I was being served by Fizzo. He is attentive and warmth and genuine in serving me altho I have told him, I was intending to purchase anything that day. Yesterday I went ION boutique again, and was served by Myna. The experienced I had with Fizzo and Myna were the same. They're both friendly yet professional, they're informative & attentive yet not pushy for sales. The only difference is, I bought a bag yesterday. I wanted to specially mentioned these two staff of yours for their genuine and sincere approach to us. Appreciate the kind effort and assistance Fizzo and Myna. Thank you.

Satisfied with my Longchamp Pilage bag at $225. The boutique manager Yati displayed exemplary customer service and excellent leadership in guiding her new staff.

Good customer service and great assistance by Sevyn for helping me choose a bag.

Friendly service. Fizzo being a great help for us. Happy to be a customer for Longchamp @ION. Will love to buy the customised version of Longchamp.

Special shout-out to Servyn for being so helpful in assisting me to find the bag I truly wants and likes 🙃 appreciate it 🤩 …

Went to Ion to do a exchange for my travel bag,excellent service from a Chinese guy name Vin (maybe I spell wrongly)but he is the only Chinese guy in d shop(25 May 2025,around 130 to 2pm)).He do the extra miles to help me to check n arrange for me to go to Taka to do the exchange,extremely happy as I need the bag urgently for my travel.Many thanks🙏🙏🙏🙏🙏Highly recommended to purchase from Ion and from him.

Had a pleasant shopping experience at Longchamp Ion served by Myna. I was looking to get my friend a small daily use bag as a gift. Myna was a huge help, assisting me to find a bag with the perfect design, colour and size. She was patient the whole process despite my dozen questions. Really appreciate her professionalism and helpfulness. My friend loves the bag so much. Overall a great shopping experience, thanks again:)

Jessie was very friendly and helpful. She took her time to explain about the products and handled mine and my family’s requests and questions patiently and professionally. The other staff were friendly and polite too. The store was cosy and had a very welcoming ambiance.