Shop Reviews

Amazing juice bar. One can use machines to order with no fuss and service was amazing

Went to this shop the first time. Never tried Hoka shoes before. Afiq from the store attended to me and man, I have never had such great service in my life before! He scanned my feet, let me try 4-5 pairs of shoes with no obligation, explained technical details/knowledge to me, and even shared knowledge about other shoe brands. I nearly bought a shoe because of Afiq, but they don't have my size. Highly recommend this shop because of Afiq! Do come to this store!

1-Jun-2025 Sunday morning attended by Tristan. He is simply amazing! Positive energy, sunshine attitude, professional, knowledgeable, service with a smile, he helped my Ma and Pa in their 70s trying on multiple sizes to find the best fit. We purchased Clifton 10 wide. Same style for both my parents. Even though it is displayed under Men’s but nowadays who cares right? As long as we like the Color and style most importantly, then it is about finding the size with the best fit for the person who wears the shoe. I am glad we have Tristan who is super patient and open minded to serve us. Next time I go to HOKA ION orchard I will be sure to look for Tristan.

12/05/2025 ; I het a Clifton 10 !! Amazing service from the male staff ( forget to asked his name ) but he does a great job , Thank you so much

I was attended by Tristan on my 1st visit to Hoka store. He let me try difference sizes of bondi 9 & transport per his recommendation, also make sure i get the right size which was not available. I really appreciate his patience, not pushy for sales, knowledgeable & sincere. I bought both pairs in my next visit. Wish Hoka has more of him in other outlets which my experiences were different. I would recommend Hoka Ion Orchard.

Great service from Wan! He was knowledgeable and able to give useful advice. Absolutely loved the new gen feet measuring & analysing machine. Looking forward to my new shoes!

Had a torn ligament and desperately needed to get a pair of shoes from Hoka. The model that I originally wanted was not available in my size and color. Afiq attended to me patiently and explained on the various models suitable for me as I needed a wider toe box. Eventually, I bought a pair of Clifton in my favorite color and correct size. Thumbs up to Afiq, I really appreciate his service and kindness. Will be back for more shoes.

"Shazam at Hoka ION provided amazing service—knowledgeable, friendly, and super helpful! Highly recommend his expertise!" Thank you for bringing this pair of amazing shoe for me.

Bought my first pair of my Hoka Bondi 9 from Ritz! Excellent service and comfortable pair of shoe. Will definitely be back. Thank you for the great service, Ritz! You made my day. =)

I visited the newly opened HOKA store with thoughts to get a pair of running shoes after doing my research online. The staff who attended to me (Tony) was very hospitable and knowledgeable with the products and recommended me the series that suits my running lifestyle. Even though I left the store empty-handed, I sure left the store with more knowledge and tips than before. I hope they expand their colour selections so that I can return soon!! P.S Courtesy of the friendly staff who helped me take these shots😆