Shop Reviews

Tried their Cow Cow Sundae Twist, which is Milk X Cheese ice cream served with a generous slice of milk cheesecake and their signature salt & camembert cookie. Definitely a great refreshing dessert worth the price due to how generous the portion is! I was worried I wouldn’t be able to finish one so I asked for less ice cream, and even still it was quite a filling treat! The twist soft serve is really interesting and tasty— a delicious blend of sweet and creamy milk paired with slightly salty cheese ice cream! Very milky, creamy and refreshing: if you enjoy hokkaido milk, you’d love this. Texture is perfect, stretchy and doesn’t melt quickly. Surprisingly, the cheesecake stole the show for me. Served slightly frozen and not too soft, it had the perfect texture and was really satisfying to bite into— flavour was not too sweet, not too salty. I can 100% see myself getting just the cheesecake in the future! It was really good. As for the cookie, not as delicious as the cheesecake, but it was alright. I don’t think it matches well with the ice cream, but it’s pretty tasty on its own. Overall, not a mindblowing dessert, but it’s simple and pretty delicious. It tastes like what you’d imagine it to taste like, but if you’re curious, it’s worth a try! Highly recommend sharing because the portion is quite big. Enjoy! food 5/5 service 5/5 ambience 0/5 (takeout corner, no seats)

Got the sundae so I would be able to try all their signature products. It came with the cheesecake, Camembert cheese cookie and soft serve ice cream. For the soft serve I chose the twist so I would be able to try both the milk and cheese flavour. Soft serve was definitely a winner for me, so milky and the cheese was creamy without being overpowering. The cheesecake was a little too frozen and dense for my liking. It was difficult to cut through it with the plastic spork so that reduced the enjoyment a little. Overall it is good and if in the vicinity I would get it again.

Happened to walk past and was attracted by the ice cream. Decided to try the popular sundae with a piece of cheese cake and cookie. You can choose milk ice cream , cheese or twist which is both. I would suggest the twist so you can try both flavors. The cheese side can be a bit strong after a few mouths for me. So it was good to balance off with some milk flavor. It would have been better if the cheesecake wasn’t so frozen. Easier to eat. But I guess it’s hard to put it if it wasn’t frozen. Sad that the cheese flakes from the cheesecake fell to the ground … maybe the way the cake is displayed should be improved so the cheese flakes aren’t wasted. The cookie was pretty good too. On the whole I enjoyed this treat. At $9.80 it’s not cheap but quality is not bad. Just have to find some place to stand and eat without causing a mess. There’s not much service or atmosphere since it’s just a kiosk in ion food basement. Just order, pay and they give you the ordered item in a few minutes. Efficient and quick.

Their cheese twist ice cream is delightfully cheesy without being overwhelming, and the milk adds a refreshing aftertaste. Pair it with their cheese cookies (just an extra $1) and you've got a superb combo!

ordered the standard milk one (forgot it’s name) pretty consistent and milky love how it’s not so sweet and you can taste the milk formula nicely! will definitely pop by again 🍦

Visited on a Monday afternoon and it was not that crowded. The soft serve was creamy and fragrant. Biscuit topping available for add on. Cones were available for limited quantity daily Some high tables available at the end of the food court for you to consume the soft serve

This has the widest collection of the designs amongst Levi’s outlets on Orchard Road + SA Momo is most helpful and gives good advice

The staff were very attentive and always ready to attend to customer. I had the pair of jeans altered by their alteration service - this service is convenient and makes me want to return to the store to make more purchases! My first overall experience at this store has been great!

The customisation by Levi’s tailor shop ION was fantastic! Gives the jeans a new lease of life! Looking forward to wearing it!

I felt discriminated, one of the male staff in ION Levis was rude. I hope he will be nice to all of the customers, regardless of whether you bought your pants at an outlet or not