Like Tamara
The staff who served me, were very friendly and examined my eyes more carefully than when I visited an ophthalmologist and the results were very comfortable to wear the glasses
Shop Reviews
See what customers are saying about our shops at Orchard Road Malls
4.2 out of 5
28111 reviews
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Raelene Quek
Walked into spectacle hut for the first time and was served by Vincent 😄 Super nice and genuine, definitely recommend everybody to approach him for your spectacles 👍🏻👍🏻 …
Nathan [Zi Yu] Toh
Lady was really kind and repaired my spectacles promptly
Su Hui Tay
Great service from Gwen. She is very meticulous, helpful and provides customised recommendations. Thanks!
Karthik M
Awesome service and can answer all my questions very well. I was impressed with the knowledge and perseverance. Also found the range of brands and glasses types very satisfsctory. Thanks for the good work.
Bishan Peeps
My son and I had our specs done here 1-2 yrs ago. We bought 2 new pairs of specs and had 2 pairs of spectacles that we wanted to update the lenses. When we claim it, the staff said Spectacle Hut does not provide hard case being provided for our own specs and Did not even provide a hard case for my son’s Giorgio Armani!!!! Just to learn now after buying from Waterway Point that it is still available. Will never come back in Takashimaya’s outlet ever !!!!! And yes I agree with one of the review that the staff acts like we can’t afford to buy from the store. Mind you I bought 2 specs 1 shades and replaced 2 lenses!!!!
Lynn
The service is so good and a lot helpful. Joyce was so friendly and help me get my first sunglass. I’m happy for services I received tdy. Also thanks Gwan for help to find perfect color. Prefect🫶🫡 …
Tygerlily Lyeanna
Dropped by to adjust my frame since I happened to pass by. Male staff was not friendly / helpful. Adjusted but did not bother to help to clean my spectacles. Tried to make some enquiries but the response was cold. Bear in mind that you are working as a frontline staff and in sales. Do not be racist or selective when serving. This happened on 23 November 2024. Unfortunately, you have lost a customer.
mohammad ali
Served by a Mr. John Ting. Very patient and excellent customer service. Was able to ensure that I got what I wanted even though it took a while and even went beyond to contact Oakley regarding the cleaning of my current spectacles when I requested. Pleasant experience.
Sunflower Sg
Went into this shop to make a special spectacle with lower half for Presbyopia, cannot believe they did it wrong! It turned out the upper half for Presbyopia. It took another 10 days to get the correct lens. After wearing for two weeks, the decorations on the left corner of the spectacle dropped! I didn’t touch it! After wait for a few days, the decoration on the right corner dropped! I m totally speechless. Have to change to another frame! Never expect a shop looking high end , service is so poor.
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