See what customers are saying about our shops at Orchard Road Malls
4.2 out of 5
28111 reviews
Arica Leong
Drinks are made really fast and the staff are very good at their job. The queue on Saturday nights is usually pretty long and they seem understaffed but they did a good job on delivering the drinks and taking orders at the same time.
YY
Located along the cafe and food stretch of B2 Takashimaya, this Koi allows you to use your member card for points and redemption of birthday treats, even without a self checkout counter 👍🏻 …
Elden Teo
Great place for affordable refreshing drinks. New item pink guava green tea, very thirst clenching.
Joseph Ong
Love it!So good,if you’re a child,I recommend you to drink the brown sugar fresh milk.
sienna
my fav boba place, i rly recommend. the pearls are warm and chewy! also make sure to ask for no ice! 🙂 …
Siah Hx
SLOW service. Even though it is not Crowded. So exepect wait even though no crowd. Takeaways only, no seats avail.
Charlotte Chua
Friendly and great service by the staff at the taka outlet! They make really consistently good bubble tea too
Zoe Wong
My friends and I visited your outlet this afternoon and were greatly disappointed by the customer service when placing our orders. When your customer responds with 'huh?,' it means they can't hear what you're saying clearly. However, instead of repeating the question patiently, your staff responded very rudely and only changed her tone of voice after noticing that my friend was staring at her. Everyone is going through something, but that is not a valid excuse to treat others with such attitude.
Mombetsu Turtle
My go-to during break to get the standard milk tea with pearls ($4.40). The counter staff are friendly and this outlet offers the black pearls unlike the other normal outlets! :)
Sam
Visited on Apr 2024 - No problems with order and serves quite quickly - KOI card cannot be used in conjunction with Shopback
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