Shop Reviews

had a nice Thai meal here especially with the crispy fish with mango sauce. it is spicy, savoury ,sour and sweet, very appetising.

Good food and ambience! Comfortable environment for a catch up with my colleagues! Enjoyed everything! Highly recommended! 👍

Had lunch at PAUL on Saturday and had a great experience. We were served by a waiter named You Xian, who was very polite and attentive throughout. He had a pleasant manner and made us feel very welcome. Service was excellent – thank you, You Xian, for making our meal even more enjoyable!

Been coming here since it opened on the 3rd floor at Ngee Ann in 2012. Came to check out the newly renovated location on the 4th floor. Was not disappointed, they are consistently good. King prawn and scallop pasta came with 2 large grilled fresh prawns and 4 nicely seared scallops. Pasta was al dente with light and flavorful sauce. The curry lamb shank was its usual generous portion with lots of melt in your mouth fat and connective tissue, my preference. Fries were fresh and hot, not oily. Ambience was light and airy, service was attentive but unobtrusive.

We recently dined at this restaurant and had an excellent experience. Their staff particularly Thea was incredibly friendly and attentive, making sure we felt welcome from the moment we walked in. The service was prompt, and she was always ready to offer recommendations. As for the food, it was absolutely delicious! Every dish was well-prepared, full of flavor, and beautifully presented. I highly recommend this place for anyone looking for both great service and amazing food.

First time at this outlet and am disappointed with the poor service. I've been to other Paul outlets, even overseas in KL, but have not encountered such a bad service before. After 30 minutes of ordering (and our food being served by then), we still had not received our drinks. I therefore proceeded to ask one of the service crew for iced water (while we waited for the drinks). He at first said okay, then came all the way back to me about 2 minutes later to instruct me: "if you see one of my colleagues can you tell them to get you the water. I am quite swamped with serving food". I have never encountered such an experience. Not too long after I called another crew and she did not even listen and ran away. It took me calling a third service crew and 15 minutes more after that encounter for us to finally get our iced water and drinks. By the time we got our drinks, our food was cold and of course, the whole dining experience was ruined. I am always understanding and have the upmost respect for f&b service crew because it's not an easy job, but I have never encountered such a bunch of unfriendly, unhelpful and disoriented service team before. Will never dine at this outlet again!

Was pleasantly surprised by the food. The side salad was the best actually. Really lovely interior design.

Food is ordinary. Service is also ordinary, but shoutout to the cashier for explaining the payment methods. I managed to save a couple of bucks with the usage of vouchers!

Got catering from Paul’s for an office event and we contacted Ms Hazel and she helped to process the transaction. Thanks a lot to you and your team and please keep up the great work at Paul’s for all the tasty pastries and cuisine!

Nice cafe to hang out at Taka. We all know Paul’s pastries are good, their mains are surprisingly good as well. We went there on a Sat afternoon and whole place was packed! We were served by Mei Xuan and she was really friendly and helpful - it was a great dining experience despite the super packed crowd. Good service always makes the difference! We will be back. Thanks!