Shop Reviews

Takashimaya Singapore remains an Orchard Road icon — a grand blend of Japanese refinement and Singaporean luxury under one roof. From the moment you step into Ngee Ann City, you’re surrounded by elegant boutiques, gourmet food stalls, and the unmistakable buzz of serious shoppers. The basement food hall is a must — think delicate Japanese confectionery, beautifully packed bentos, and cafés perfect for mid-day indulgence. Whether you’re hunting for designer labels, fine watches, or everyday essentials, everything feels curated and polished, wrapped in the calm efficiency of old-school retail charm. That said, Takashimaya isn’t chasing trends — it’s timeless, not flashy. Some corners feel a bit dated compared to newer malls, and service quality can be hit-or-miss depending on the day. But that’s part of its character — this isn’t just another glossy shopping complex; it’s a Singapore classic where generations still meet for lunch, shop, and linger over matcha cakes. Go for the experience, stay for the elegance, and let nostalgia meet modern indulgence.

I so ❤️ this shopping mall, it is my number one shopping mall spot in Singapore. Quality products, I think price is fair but towards the high side. I love that it is not so crowded and the people shopping here is much more polite, well-dressed, talk decent not too loud. The accessories here are very quality and can earn twice points using AMEX card, which is better than $15 membership for 3 years. To your own preference, this place is very nice to buy quality present for friends and clients.

Takashimaya is truly a one-stop shopping destination with almost everything under the sun from luxury brands and lifestyle items to food and daily essentials. The mall is spacious, vibrant, and always bustling with energy, making it a great place for both shopping and dining. One area for improvement would be the toilets; adding bidets and ensuring they smell fresher would really elevate the experience, especially since it’s right in the heart of Orchard. Can employ more staff for traffic controls especially when the ride hirer drivers are dropping and picking ip passengers area always congested as the entrance and exit to the carpark is also nearby. Manage the traffic flow better

Saw the croissants 🥐 and had to try! We ordered one of each flavour. The pandan ondeh ondeh is nice! But wasn’t a fan of the Bandung flavour. Yet to try the milo dinosaur and speculous. Had curry chicken rice too and ordered drinks! Will definitely be back again. 😊 …

Came here for lunch on a Tuesday, and crowd levels were relatively low. The ambience is pretty nice with good space and seats. Water is not complimentary. 🐔 Ayam Bakar ($8.50) The portion size is relatively small, and it's served in a square plastic plate instead of a banana leaf. Taste wise is surprisingly good for the chicken. It's quite tender, and the meat falls off the bone. The slight charred fragrance and black sauce from the chicken is quite pleasant and pairs well with the rice. Rice lacks coconut fragrance. Sambal with egg is leaning towards the sweet side and goes pretty well with the rice. I really liked the Achar vegetable at the side! Crunchy, sweet, and tart at the same time. It's very refreshing. I rate: 3.5/5 🌟 🍜 Laksa ($7.80) Portion size is small here too. Ingredients given are small crystal shrimps and a few pieces of fish cakes. No cockles here. Gravy wise is leaning towards the coconut milk and savoury side. Tastes even better with the sambal. But nothing out of the ordinary. I rate: 3/5 🌟

I have to say their toast bread is still one of the best in Singapore very nostalgia and flavor is perfect with the bread toasted to crispy texture. Coffee and tea is larger portion than usual and slightly on the pricey side but overall is am excellent tea time snacks.

Had the traditional kaya butter toast and teh for breakie. Loved eating some kaya toast after ages and the teh was better than I expected it. However nothing special in its taste or quality. The service was a bit chaotic and I spent quite a bit of time trying to figure out what's happening.

Heavenly Wang at Plaza Singapura closed down a few months ago. I had to look for an alternative nearby outlet. The nearest to where I am is the Heavenly Wang at Ngee Ann City. Easily found and rather spacious compared with the cramped seats at Plaza Singapura (PS). It was tea time on a Friday afternoon, I ordered Tuna Melt Set. Its more pricey than the same set when I ordered at Plaza Singapura. I don’t mind paying more coz location is different but the quality of the set I ordered is different. Except the half boiled eggs, the rest are below the expected standard. The teh C served was luke warm. Chances are they didn’t warm up the cup before pouring the tea with cold or room temperature evaporated milk. Also, the preparation of tea seems poor, too diluted, in my opinion. The tuna melt was also lukewarm. I don’t know why but it was baking hot when I had it at PS and here, it lacks the flavour from heat required to make the tuna toast melt in the mouth. Think the management of this outlet need to improve the way food is prepared and served. I will give this outlet a chance to improve. Will come here once more to check the quality of food served. If still the same as today, then I will rule out coming here ever again.

I like their Kaya butter toast and copi. There r sofa seats other than chairs,then also they set paper napkins for free for customers’ convenience other than cutlery,as rarely seen in other local coffee shops in my experiences in Singapore short life. Then the ambiance was comfortable for tea or coffee break. With easy access,so I’d like to visit again as one of regular customers from now on. ———————- In the 2nd,the taste was the same as the last visit.Tasty.however,this time there was no paper napkins,I’m not sure it was just out of stock in accident or not. Still I’d like to be a regular customer there for kaya butter toast set.

Excellent place for a rest with large cup of drink. The prata is the best here I think with options for curry with or without chicken. While it is a bit oily but the crispiness and the taste is not lesser than those prata stores. The seats are well spaced apart just no place to return the trays properly. Price is on the higher side but can be due to their rent.