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See what customers are saying about our shops at Orchard Road Malls

4.2 out of 5

28111 reviews

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sm ds sm ds

Didn’t like the service. No one came to help readily. One elderly lady came in measured my shoe size and then gave me a shoe 2 size lose. Kept on insisting that shoes are not loose and I must push my feet back to walk. Then later she added another insole inside and still the shoes were loose. So I decided not to go ahead. So she didn’t show me other shoes. Not trying to sell any of her shoes at all. Not sure what they are doing ??? If you have flat feet diabetic or any other kind of condition this is NOT the right place to go. Not helpful don’t want to show other shoes or take effort. If I am buying shoes worth $200+++ expect little customer service.

Carol Koh Carol Koh

Bought a pair of walking shoes for $400+… the soles have worn out in less than 8 months. And please do not tell me that soles will wear out due to friction with rough surfaces, duh.

Carolyn Street-Johns Carolyn Street-Johns

Lovely Sherry the staff member took great care to ensure my elderly mum's special footwear needs were met. Grateful and highly recommend

M S M S

Actually the 2 aunties tending the shop. Just stood there like statues. Either they served well dressed customers. If not, they cannot be bothered to do business. So I just walked away, since there’s no one to introduce the different type of shoes.

O H O H

This store is fantastic for sports shoes! They have an incredible variety of top brands, making it easy to find exactly what I need. The staff is knowledgeable and friendly, offering great advice to help me choose the perfect pair. The store is clean, organized, and a pleasure to shop in. Highly recommend for anyone looking for quality sports footwear.

tjoe italiano tjoe italiano

Amazing experience at RL2. Served by Supiah. Friendly, patient, approachable, knowledgeable, proactive and goes the extra mile. A valuable asset to the organization. Keep up the good work. Will definitely return for more purchases. Highly recommended!!!

Joan Low Joan Low

Been buying running shoes from RL for some time. Afiq from the wheelock outlet has been great in helping to recommend models that are suitable for me, taking into account my size, feet shape and type of exercise i do. From a single purchase to becoming a regular customer, i am very thankful for Afiq’s sincere advice and great customer service.

Nicole Nicole

I would like to compliment Asiq who is super helpful in dealing with my ON shoe exchange. He is friendly and polite and goes the extra mile in assisting me in the process, a true customer champion and I am very satisfied with his service. Thumbs up :-)

Dan Dan

Staff were friendly and ready to assist. Finally found the pair of Hokas' that I was searching other places for.

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