Shop Reviews

Very spacious store, too bad went after Christmas season. Most of the collection was sold out. Staffs were very friendly

Emily was super attentive and helpful without being too pushy. Excellent salesperson Wanen was really kind very fast to take pieces from the stockroom. Checkout at cashier was smooth. Reagan is really cute:)

Went over for the 30% store wide sale. Reached the door at 8:38pm and was denied entry by a red haired girl even though the store was not crowded at all. She did not even come out to explain or speak to the customers waiting outside to cue. She simply did this 🙅🏻‍♀️ and went about her day. Video online said the store closes at 9:pm. We would understand if the store started closing at 8:45-8:50 but 8:38 seems unreasonable. Will not shop at carhartt sg at all. Horrible service.

Made a trip down to this store and tried to pick up some pants. Picked up a few and was told in a manner that no customer should experience. The staff weren’t helpful and one of them should really be trained in his soft skills instead of using of telling us off. His attitude borderlines between making customers look like idiots and looking down on you as an individual. Really should step up in their service or prolly go look for another job.

had a pleasant transaction with nica, she was helpful and outgoing. ❤️

Helpful staff and great discounts we got during the black Friday sale. Thank you Carhart Singapore.

Will pay a visit again when in Singapore! The staff are polite and cool, good knowlegde of the Brand and helpful.

Cool collection, will return here every time i pay a visit to singapore. Staffs were polite & helpful.

Nice shop but half hearted service. Enter at your own risk!

I am writing this review to express my distressing experience at the Carhartt store on Scott’s Road Singapore. I believe it is crucial for everyone involved—management and customers alike—to be aware of the unprofessional behavior exhibited by one of your employees, which I found to be shocking and unacceptable, particularly for a luxury retail establishment. During my visit, I encountered a male employee that’s sitting behind the computer , wearing glasses and a white shirt in the picture I have attached. His demeanor was incredibly rude and dismissive, giving me the impression that he was doing me a favor by accepting my business. I was prepared to make a significant purchase of approximately 3,000 SGD for my entire family, but his behavior turned the shopping experience into a very unpleasant affair. When I inquired about pant sizing—specifically whether the sizes were in US or Asian measurements—he responded by rolling his eyes, snapping at me, and raising his voice. I was taken aback by his attitude when I confronted him about his behavior. Instead of addressing my concerns in a professional manner, he told me to leave the store, asserting that he did not need my sale. Additionally, it was clear that he lacked a basic understanding of the brand's sizing and products. His defensiveness only added to the negative environment, and it was evident that he could not provide any helpful information. This type of treatment towards customers is not only disrespectful but also damaging to the brand's reputation. I urge senior management to take appropriate action regarding this employee’s conduct, as it is vital for the team to uphold a standard of professionalism and quality customer service. I also hope this message also serves as a warning to potential customers about this employee's behavior. Thank you