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See what customers are saying about our shops at Orchard Road Malls

4.2 out of 5

28111 reviews

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jana veronica jana veronica

Really dishonest seller. Overcharged me by $69. I bought 5 things which he supposedly said was $22, $22, $15, $15 and $30. When I went back to his store asking for a refund, he changed the prices of the items to $44, $44, $25, $25, $55 (That was when I knew the seller was lying as it adds up to $193 not $173 which is the price I paid). When I asked him why the prices didn’t add up properly, he was flustered and changed the prices again trying to add it up to $173. He refused to give a refund and shouted at us. Seller was very aggressive and rude too. I didn’t check the machine before tapping my card as he was distracting me by talking a lot. Turns out that I was not the only one who got scammed. Please be beware of this shop.

matcha matcha

uncle alan was very helpful! helped me to set up my iphone 15 plus and allowed me to trade in my 15 pro max screen protector for a 15 plus one :-) was very nice and guided me through every step of the way and also recommended me things to do for my iphone. the shop did not have magsafe case but he helped me to stick on the magsafe for free! very helpful and would totally recommend this tech shop at far east and not the other tech shops as they tend to hardsell and also up price for their products!

Tot2travel WP Tot2travel WP

Finally, have the time to give a review. Reliable & trusted shop last visited in 2023, and prior had also purchased from them. For people looking to get a contract free mobile phone, and without a plan. Some discount than getting from the big telcos company. Paid by cash / local paynow for no extra finance charge. Reserve via whatsapp to check on availability before heading down & pay cash on the spot. They are online on shopping apps such as Shopee, etc. Bought Redmi & Samsung A series and still using both. Comes with phone warranty but need not use at all. Use Google map if you can't locate the store.

Mu Yunxi Clto Mu Yunxi Clto

I had a great experience at this mobile shop. The staff were friendly, helpful, and provided excellent customer service. The prices were also very reasonable. I would definitely recommend this shop to others.

Seth Leow Seth Leow

I had a great experience at this mobile shop, thanks to the excellent service provided by Ivy, the shop assistant. She was friendly, professional, and incredibly knowledgeable about the different phone models and plans available. Ivy took the time to understand what I needed and gave me clear, honest advice without being pushy. She explained the features of each phone, helped me compare options, and even guided me through the setup process after my purchase. What really stood out was her patience and genuine care for customers. She made sure I left the shop confident with my purchase and happy with the service. If you're looking for great deals and top-notch customer support, I highly recommend visiting this mobile shop and asking for Ivy. She made the entire experience smooth, easy, and pleasant!

Ron Quek Ron Quek

Wilfred is a very helpful phone seller. He patiently explained the different options, gave me honest advice, and made sure I got the phone that best suited my needs. Great service and highly recommended!

Bernard Niklas Bernard Niklas

Bought phone case, camera protector, and screen protector here. The store owner was very helpful, she guide me through my needs and show every needs.

Thandar Swe Thandar Swe

The seller was very patient and that helped a lot with the process, they gave step by step instructions and was excellent at explaining. Over all was amazing and the prices are very good. Very recommend

WQ ANG WQ ANG

Staff was prompt with replies in Whatsapp. Was helpful during the purchase process, to-go place for mobile phone needs

Vincent Goh Vincent Goh

I’ve accompanied few friends down to the shop. Though I’ve not purchased anything yet, I’ve seen first hand at the staff handling customers & I must say I’m impressed. Professional & experienced. Looking forward to my first purchase when situation permits.

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