38+ Premium Malls - Explore All

Shop Reviews

See what customers are saying about our shops at Orchard Road Malls

4.2 out of 5

28111 reviews

Filter Reviews

Clear

Gladwys Khoo Gladwys Khoo

Horrible customer service and absolute dishonesty! Went to exchange some Thai baht out of convenience but was shortchange up to $30 and he even gave me notes that cannot be deposited, and they were flawed. Do not recommend going there due to business ethics and felt like they were cheating customers!

Joe T Joe T

I’ve been wearing their shoes for eight years now (around 6 pairs, both formal & informal shoes). Great quality and comfort, especially their boots! Staff is also very friendly & helpful! Definitely recommend to anyone, even those who are not actively seeking a height boost!

Ashpenn Dolendo Ashpenn Dolendo

Service by KM is outstanding, he provides great advice on the shoe fitting, design and comfort. First time trying and buying these shoes and got 2 pairs from him right away.

Aloysius Tan Aloysius Tan

Very good and comfortable shoes!! Highly recommended

Vinod Singh Vinod Singh

Nice shoes, good and pleasant service by KM.

Reyza Hamizan Reyza Hamizan

I have been to this shop over and over. Each pair of shoes lasted me 3 years. Very humble and sincere service. Each shoe surprisingly very comfortable and always top notch! Even bought my wedding shoes here!

Z Z

Absolutely ABYSMAL Customer service. Walked in with friends looking for a dress shoe and my goodness. The middle age male staff/ boss was just sitting on the sofa reading his book. Did not even get up to welcome or say hi or ask if we needed help. So While browsing, i was waiting for the staff to attend to me but NO! Continued to read his book and treating us like AIR!!! When I looked at him he looked back and LOOKED DOWN AT HIS BOOK. My goodness!!! ABYSMAL customer service!! I will gladly take my business to other ateliers …

M. Ho M. Ho

I walk in without expecting that this shop are selling elevator shoes. The counter lady explained very detailed to me about the shoes and even show me the sample with the hidden enhanced arch. No hard selling, not pushy and very patient service which make me very comfortable. Decides to buy one to try and definitely will be a return customer. Thank you Serene( got her name after payment)

Derrick Ong Derrick Ong

Excellent shoe quality and service - I bought 2 pairs :-)

Dinie Morlee Dinie Morlee

KM assisted me for my wedding shoes. Great explanation and great advice given from him! Would recommend to come to the store and buy!

Share Your Experience

Visit any shop page to leave a review and share your experience with other shoppers.

Browse Shops