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See what customers are saying about our shops at Orchard Road Malls

4.2 out of 5

28111 reviews

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Joanna Z Joanna Z

Came on a weekday afternoon and I was the only customer. Staff was thorough and professional in giving the eye examination and also in checking the fit of the contact lens, recommending a different brand when the fit was not so good. She was also very patient to explain and guide me through the wearing process, making sure I was comfortable with putting the lens on/ taking them off before leaving. Very good experience, especially helpful for first time contact lens wearers!

Emily Soh Emily Soh

Outstanding service! I dropped by the store yesterday as I'd been having some issues with my contact lenses and the staff members promptly sat me down for an eye check, offered to replace my lenses while they took the rest for checking, and even gave me some daily lenses to tide me over for the weekend. Staff members are very polite, patient, and professional.

Nicholas Weng-Lam CHU Nicholas Weng-Lam CHU

First time getting contact lenses. Jed has been extremely patient and was willing to answer any questions that I had. He explained how astig angles work, which is something I’m not aware of after wearing glasses for around two decades. Very professional place - would recommend.

Silly Cow Silly Cow

If you’re looking for professional care for your eyes, look no further. Our eyes are extremely precious so no point hunting for cheap haunts and put them at high risk. The personnel here are very strict with processes; they do not just dish out contact lenses to make money. They ensure that the customer completes eye tests, etc. to assess suitability.

Matthew Tan Matthew Tan

Amazing experience!! Everyone is so friendly. Best contact lenses shop everrr. Consultation I had was the best and longest and most thorough I ever had. Overall 10/10

Q Q

The best spectacles store ever! Sheryl (apology, I don't know how to spell your name) was really friendly and helpful. She was attentive and very patient, answering my questions with utmost care. Thank you very much.

Lisa Ang Lisa Ang

This place is the best place for contact lenses!! I have been coming here for many years already. They do regular eye health checks and give you trial lenses to try first. The staff here are always friendly and kind. I tried all the different brands for toric lenses as my eyes are very dry. But I was recommended to one because the curvature was different and it was alot better than all the other lenses I have tried! Also found my first toric colored lenses here today! Thank you Hirocon!! 💕

Ash Turner Ash Turner

The team at Hirocon Orchardgateway were exceptional. We had an emergency situation they were able to solve promptly. Definitely recommend if you are looking for contact lens specialists.

Darius Ng Darius Ng

Manessa was meticulous with testing my young daughter’s vision. She let her tried a pair of contact lenses, checked the fit and when found too tight, let her tried another brand for better comfort. Then tested her vision again. Really grateful for her care and attention 👍 …

Wai Sien Lee Wai Sien Lee

I have been buying contact lenses with them many years, always love their services, genuine and sincere 🧡 the vibe is so good as all the staffs having the same quality of customer service, really appreciate it!! …

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