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See what customers are saying about our shops at Orchard Road Malls

4.2 out of 5

28111 reviews

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Tina Leen Tina Leen

My beautician Yvonne is very professional and experienced. She did my facial treatment with great care and pampering. Very comfortable with her cuz she's friendly and sincere, willing to share tips and guide me on how to use the product better. Excellent service and excellent product ♡♡☆☆

janti lian janti lian

Chloe Jenny Alisha Products are good especially the eye products, the mask. After the facial treatment service I can see the good result. And they treat me very nice.

Beauty Secrets Skincare Beauty Secrets Skincare

Did not plan to buy any skincare today — I was just walking by and told myself, “don’t take the sample!” 😅 But wow, glad I stopped! The staff were super friendly, and guess what — there are guys selling skincare too! I was a bit doubtful at first, so I tested him a little… and he totally impressed me. Knows his skincare routine inside out! Ended up walking out with an eye cream 😂 Totally worth it. I’ll be bringing my friends here for sure!

PROTECH ALLIANCE PROTECH ALLIANCE

I really like their skincare products — they work well and make my skin feel clean and healthy. The staff are very friendly and know their stuff. They took the time to explain what suits my skin best, which I really appreciate. Overall, a great experience!

Ghazali Mustaffa Ghazali Mustaffa

Amazingly friendly girls Jenny Alisha and Chloe. Had fun talking and non stop laughters. They recommended me to multiple products and I really loved it. Will come back to buy more product from these girls.

T T T T

Never accept samples that they give out in front of the store!! If you do, you will be forced to buy expensive products worth hundreds or even thousands of dollars. Their sales methods are high-handed and quite aggressive, and as you can see from searching on the internet, this brand have caused simillar problems in the past even in the US, where the brand's headquarters are located. Once you enter, they will lock you in a small room and not allow you to leave the store until you have paid a large sum of money. Their products are of good quality, so I think they should sell them in a proper way. I don't understand why they use such a vicious sales technique that makes people feel uncomfortable and unhappy.

Elaine Choo Elaine Choo

Had an incredible facial treatment and service from this 3 sweet girls, Jenny, Chloe and Alisha. They really look after me and especially my skin so well. Fell in love with this place!!!

Leonard Hoon Leonard Hoon

One of the most amazing experiences I’ve had! While passing by the shop, I was greeted warmly and offered a sample to try. The staff provided a fantastic demo, explaining everything clearly and making the experience enjoyable. The products are highly effective, and the prices are very reasonable. I’m extremely impressed and will definitely be returning for more. Highly recommend this place

Nithyasri Manikandan Nithyasri Manikandan

Shalev and Jenny were amazing and really helpful in getting me the best products I was looking for. Highly recommend the place

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