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Shop Reviews

See what customers are saying about our shops at Orchard Road Malls

4.2 out of 5

28111 reviews

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Joslyn Tan Joslyn Tan

Just got my hair colored here and I absolutely love the result! The staff were friendly, professional, and gave great advice on choosing a shade that suits me. The color turned out vibrant and even, and the whole experience was smooth and relaxing. Highly recommend this salon — will definitely be coming back!

BOBBY CHNG BOBBY CHNG

Efficient n professional services in a spacious and modern salon in Orchard. The Hair stylists are dynamic n trendy. Ivan, the Creative Director, always gave me the best cut with attention to details for colour, trim n scalp therapy. I highly recommended to friends whom left each visit with praise n smile. Well done Ivan, the hair people... Looking forward to my next visit...

Cheryl Tan Cheryl Tan

Bad experience at this salon. Did magic curls with Ivan but outcome was weak and broomstick curls despite blow drying my hair daily. Poor customer service recovery too as nothing was done to salvage my situation despite couple of feedbacks to the stylist. Yes he may have attended to my texts immediately, but never once did he initiate or request for me to go back to the salon for him to have a look at what the issue with my curls was. My situation was escalated to management, after which he initiated the review process and requested that I return for further consideration. He was also very rude and shouting back at me over the phone, despite me being his customer, when I was trying my best to explain the whole situation to him which he did not understand. Really no respect for his client considering he’s in the service line. At the end of it all, after he found out that I wrote an honest review on my experience, he backed out and decided not to treat the issue anymore. Additionally, I called the salon to speak to and clarify with him, and he had the cheek to shout back at me saying ‘Cheryl stop it I wont touch your hair anymore.’ Just a malaysian stylist here in Singapore, yet so unprofessional, and not able to take real genuine feedback. Below are images to show how he didn’t admit that my hair was under-processed initially, yet accused me for wanting this style. And also a proof on how he deleted texts upon knowing I made an honest review on my experience, despite agreeing to do a service recovery. Really unprofessional and immature, and someone who can face hard truths even after acknowledging his mistakes.

Jacelyn Phang Jacelyn Phang

Before meeting Ivan, my hair was limp, dry, and flat. He recommended a hair face-contouring cut, perm, and a repair treatment during my visit. And it made a super big difference to my outlook and confidence! I left the salon feeling fresh, with bouncy hair and a lovely boost of volume. 😍👌🏻 The salon itself is spotless, and the team is genuinely warm and friendly. Definitely coming back!

Richard Darren Prasetyo Richard Darren Prasetyo

The staff is friendly, many discounts, 100 percent ori, quite cheap

Foodie Foodie

On Monday afternoon I passed by the shop. I noticed very unusual and unique designer sneakers. I stop by just to see more. I was so surprised to see so many different brands that you don’t see usually even in collectors shops. The staff was absolutely amazing. Thanks for giving the background and the details. Looking forward coming back her again.

Ghaffar Andromeda Djamalu Ghaffar Andromeda Djamalu

This store is very tuff and the shoes and prices are really good. The worker is handsome and tuff and nonchalant

richard richard

The services are great, the atmosphere is amazing, great selection of shoes, I really enjoy going there. But life is hard so i give a star.

roger chye roger chye

Staff very friendly and professional , the shop very cool with some rap song. Most of the basketball shoes and jersey I never see at other shop before , most of the shoes very beautiful and good price!!! Thank you Sneakers Club.

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