Shop Reviews

Always a pleasure to get my haircuts at Erisu. I first discovered this chain in 2021 and have not looked back since. Was with Liv for the longest time until he left and subsequently switched to Eri and both completely understood how to cut my hair, deal with my texture and my vision. They’re skilled in handling textured hair and understand the European/North American style of cutting hair rather than the East Asian style that seems to be popular in Singapore. Thank you for being my hair salvation in Singapore! I struggled for decades and finally have a place I can trust time and time again.

I would like to specially mention Andy for his wonderful and impeccable service rendered during my visit! :-) Not only was he friendly and approachable, he also showcased utmost professionalism throughout the whole hair consultation. It was a very enjoyable visit and I left very impressed with the final outcome. My hair at the end of the session exceeded my expectations and really stunned me. I would definitely recommend Andy to those who are looking to do their hair in the near future. Additionally, if you are unsure of what styles or treatments you should do for your particular hair type. Andy even showed his level of expertise and valuable tips that will help me in maintaining the condition of my newly done hair.

Let me just say this is by far the best salon I’ve been to!! I love how welcoming the staff are. Oh do take note, it’s my first time dying my hair. I was anxious the moment I sat on the chair. However, my stylist Liv was by far the most professional hairstylist there is. He did not do any hard selling, he was accommodating to my requests and did an amazing job. We had really good convos too! PS I love my hair so much, I love the how it flows and the colour is just perfect! 11/10 would come back and even recommend! :-)

It honestly took me some time before writing this because I kept trying to convince myself to love the haircut… but nope. I asked for one thing, the stylist suggested something else, and somehow I ended up with a haircut that wasn’t what I asked for or what was recommended. What made it worse was that I had already told the stylist right at the beginning before the cutting even started that this particular haircut doesn’t suit me. Usually, stylists check in about the length along the way. This didn’t happen. At first, everything seemed fine because I couldn’t really see what was being done at the back. It wasn’t until the blow-dry that I saw the length, the exact length I had mentioned during consultation that doesn’t suit me. I honestly wanted to cry but held it in because I didn’t want to cause a scene, and I tried to give it another shot by convincing myself the haircut was fine. The real shock came the next day after I washed my hair. That’s when I noticed the cut was uneven, I had short bangs I never asked for, and there were random chunks of hair sticking out. Yes, hair grows, but it takes time, and living with a haircut you hate really affects your confidence. At first, I thought maybe I was overthinking it, but after hearing the same feedback from so many people, I realised it wasn’t just me. Now I have to spend extra money at another salon just to fix the damage.

Eri is an excellent stylist! Eri is extremely good at what he does and his good skills are reflected in the way he transformed my hair! Eri has great interpersonal skills. He kept checking on my well being periodically while his team attended to me. The vibe was great and I instantly felt confident and reassured that I am in good hands! ERI SU is a go to place if you are looking for a trendy haircut or something "fresh" to make you feel different (in a good way of course!). I had a lovely experience and left Eri Su feeling great with a hair style. Go and get Eri's advice for a great hair cut and treatment. I am heading there next week to let Eri work his magic on me with a new hair colour🧡 Thank you Eri! 🧡 Sarah XOXO

I went yesterday and everything was fine until I woke up this morning. Don’t get me wrong it looked good when I first got it and I thought I could manage styling it at home but this is bad. I asked for face framing bangs and it’s literally a CHUNK of hair. There’s absolutely no blending in between my layers and I just look like a mushroom. When I straighten my hair, you can see the chunks where the strands end. The bangs aren’t even either, one side is thicker than the other. I’ve genuinely tried everything trying to make it look okay but nothing is working. I’ve tried blow drying my hair the way she told me to but it just doesn’t look the same at all and I don’t have time to do all that in the morning. The bottom of my hair is ALSO chunky. It’s genuinely an uneven line of hair. The hairdresser said that it would make my hair look thicker but it just looks like a toddler cut it with a pair of scissors. I also only asked for a little bit of my ends to be cut off and she pointed out where she would cut it, and I said okay. She cut TRIPLE the amount that she said she would. I’m genuinely very mad because I spent over a year growing my hair out and just wanted a trim, but now half my hair is gone. Oh and mind you I booked on the website to get my hair cut by the director and got a random employee instead. I don’t know maybe that’s why my hair turned out like this but if you guys are going to allow me to specifically book a slot with the director then maybe give me the director for my haircut or just tell me he’s not available??????

Eri offers honest and professional advice tailored to what suits your look best. I’ve been to him twice—he could have recommended a colour treatment during my first visit, but instead advised me to wait, which I truly appreciated. When I returned, I got a fresh new look that I loved! Thank you, Eri, for giving my hair the TLC it needed. Looking forward to my next visit!

I recently visited the salon for a baby gloss treatment, hair colour, and a haircut, and I absolutely love the results! My hair feels so smooth, healthy and refreshed. I’d like to compliment Sya, Shafiqah and Iman for their patience, professionalism and the care they put into every step. They took the time to explain the process, made sure I was comfortable throughout, and really understood the look I wanted. Thank you for the amazing service!I walked out feeling so confident and happy! Highly recommend their team for anyone looking for quality hair care and a great salon experience. ✨💇‍♀️💕

I came back again for their expertise, this time Nadrah attended to me. Such a sweet & adorable lady and her colleague helped along, she is sweet and helpful too with recommendations for after care do’s & don’ts. Well, Eri & team proved me wrong with their utmost sincerity and professionalism. I don’t mind travelling for their services and of course looking good leaving the salon. Much love❤️

Always satisfied with my experience. This was my 3rd visit to prep my hair for my upcoming wedding. The stylists are very knowledgeable and open to guide you to your next hairstyle of you're unsure.