ERI SU SALON operates at Orchard Gateway providing professional hair services to customers seeking skilled attention to cutting, styling, coloring, and treatments. Hair salons serve essential roles in personal grooming and appearance maintenance while also functioning as regular third spaces where customers develop ongoing relationships with preferred stylists who understand their hair and style preferences.
Salon services typically encompass haircuts adapted to various hair types and style goals, coloring services from natural-looking enhancement through bold fashion statements, styling for special occasions or everyday wear, chemical treatments like straightening or perms, and conditioning treatments addressing specific hair concerns. Quality execution requires combination of technical skill, aesthetic judgment, clear communication ensuring shared understanding of desired outcomes, and product knowledge supporting appropriate selections.
ERI SU SALON maintains operating hours at Orchard Gateway accommodating various customer schedules. The salon serves both regular clientele maintaining ongoing stylist relationships and new customers seeking solutions to hair challenges or fresh perspectives. Pricing structures reflect positioning within the market with variation based on stylist experience and service complexity. The location in a well-connected Orchard Road shopping complex provides convenience for combining hair appointments with shopping activities.
8028 0526
Orchard Road
Operating Hours
Closed - Opens Tomorrow
Opens tomorrow at 11 am
Monday
11 am–8 pm
Tuesday
11 am–8 pm
Wednesday
(Today)
11 am–8 pm
Friday
11 am–8 pm
Saturday
11 am–8 pm
Sunday
11 am–6 pm
Menu information is not available at this time.
Photo Gallery
The reception area of ERI SU SALON, featuring product displays and branding.
A person's back with freshly cut dark hair, wearing a salon cape.
A stylist styles a client's hair in a modern salon with large mirrors.
Interior of a modern hair salon with black styling chairs and arched mirrors.
A client's freshly styled hair with highlights at ERI SU SALON.
A woman on an escalator with decorative lanterns and posters in the background.
A woman with styled hair takes a selfie in a salon chair, holding her phone.
A woman with stylish, wavy, ash-toned hair in a salon setting.
A person with vibrant, wavy, multi-toned red hair styled in a salon.
A woman with long, wavy brown hair sits in a salon chair, showcasing a stylish hairstyle.
A person with light blue hair sits in a salon chair, viewed from behind.
A woman sits in a salon chair, taking a mirror selfie with her phone.
A person with beautifully styled, wavy, copper-toned hair sits in a salon chair.
It honestly took me some time before writing this because I kept trying to convince myself to love the haircut… but nope.
I asked for one thing, the stylist suggested something else, and somehow I ended up with a haircut that wasn’t what I asked for or what was recommended. What made it worse was that I had already told the stylist right at the beginning before the cutting even started that this particular haircut doesn’t suit me.
Usually, stylists check in about the length along the way. This didn’t happen.
At first, everything seemed fine because I couldn’t really see what was being done at the back. It wasn’t until the blow-dry that I saw the length, the exact length I had mentioned during consultation that doesn’t suit me. I honestly wanted to cry but held it in because I didn’t want to cause a scene, and I tried to give it another shot by convincing myself the haircut was fine.
The real shock came the next day after I washed my hair. That’s when I noticed the cut was uneven, I had short bangs I never asked for, and there were random chunks of hair sticking out.
Yes, hair grows, but it takes time, and living with a haircut you hate really affects your confidence. At first, I thought maybe I was overthinking it, but after hearing the same feedback from so many people, I realised it wasn’t just me.
Now I have to spend extra money at another salon just to fix the damage.
Rose Kim
I went yesterday and everything was fine until I woke up this morning. Don’t get me wrong it looked good when I first got it and I thought I could manage styling it at home but this is bad. I asked for face framing bangs and it’s literally a CHUNK of hair. There’s absolutely no blending in between my layers and I just look like a mushroom. When I straighten my hair, you can see the chunks where the strands end. The bangs aren’t even either, one side is thicker than the other. I’ve genuinely tried everything trying to make it look okay but nothing is working. I’ve tried blow drying my hair the way she told me to but it just doesn’t look the same at all and I don’t have time to do all that in the morning. The bottom of my hair is ALSO chunky. It’s genuinely an uneven line of hair. The hairdresser said that it would make my hair look thicker but it just looks like a toddler cut it with a pair of scissors. I also only asked for a little bit of my ends to be cut off and she pointed out where she would cut it, and I said okay. She cut TRIPLE the amount that she said she would. I’m genuinely very mad because I spent over a year growing my hair out and just wanted a trim, but now half my hair is gone. Oh and mind you I booked on the website to get my hair cut by the director and got a random employee instead. I don’t know maybe that’s why my hair turned out like this but if you guys are going to allow me to specifically book a slot with the director then maybe give me the director for my haircut or just tell me he’s not available??????
Smitha Ajith
Hi, went to their salon yesterday with high hopes but was totally disappointed. Spoiled hair completely !!! After getting very clear instructions (with picture n videos ) still wanted to apply what they wanted. I have had highlighted this issue to their manager yesterday itself . Today, after the hair wash, it's worse than I thought which they were trying to hide with rollers and ironing.Not only did they spoiled the length, NO texture, NO style nothing.I somehow wanted to find a solution for this so tried contacting them through WhatsApp, call , NO ONE WANT TO ANSWER .
Show some integrity. Thanks
Positive Reviews
yaya
I recently visited the salon for a baby gloss treatment, hair colour, and a haircut, and I absolutely love the results! My hair feels so smooth, healthy and refreshed. I’d like to compliment Sya, Shafiqah and Iman for their patience, professionalism and the care they put into every step. They took the time to explain the process, made sure I was comfortable throughout, and really understood the look I wanted.
Thank you for the amazing service!I walked out feeling so confident and happy! Highly recommend their team for anyone looking for quality hair care and a great salon experience. ✨💇♀️💕
Sarah A
Eri is an excellent stylist! Eri is extremely good at what he does and his good skills are reflected in the way he transformed my hair!
Eri has great interpersonal skills. He kept checking on my well being periodically while his team attended to me. The vibe was great and I instantly felt confident and reassured that I am in good hands!
ERI SU is a go to place if you are looking for a trendy haircut or something "fresh" to make you feel different (in a good way of course!).
I had a lovely experience and left Eri Su feeling great with a hair style.
Go and get Eri's advice for a great hair cut and treatment.
I am heading there next week to let Eri work his magic on me with a new hair colour🧡
Thank you Eri!
🧡
Sarah
XOXO
Poonam Singh
Eri offers honest and professional advice tailored to what suits your look best. I’ve been to him twice—he could have recommended a colour treatment during my first visit, but instead advised me to wait, which I truly appreciated. When I returned, I got a fresh new look that I loved! Thank you, Eri, for giving my hair the TLC it needed. Looking forward to my next visit!
Alexandra Keller
I had a great experience today at the salon! Thank you to Fiqal for my princess hair treatment (she gives great head massages too) and thank you to Norman for my great haircut and blowout! Love it! Will definitely be back.
Abigail Bulasa
Norman did very well! He knows right away i want butterfly haircut! Love the results ❤️❤️❤️❤️