Poon Jenny
Ella does an incredible job with my eyebrow shaping. She is skilled, friendly and makes me feel relaxed. Very professional therapist and highly recommended.
See what customers are saying about our shops at Orchard Road Malls
4.2 out of 5
28111 reviews
Poon Jenny
Ella does an incredible job with my eyebrow shaping. She is skilled, friendly and makes me feel relaxed. Very professional therapist and highly recommended.
Sammi Lim
Very pleased w my lash extensions! Ella knows exactly what you want - asked for something more natural and she delivered. Service was excellent too. Topup felt like it was a new set of extensions. Also like that they dont hardsell packages. Thank you!
Evelyn Chua
Due to my medical condition, I feel the importance to maintain my facial features as a symbol of strength & positivity—esp for those in whose hearts I live. After much thought, I chose HighBrow, whose approach through micro/nano-needling deeply resonated with my personal belief—particularly their emphasis on colouring process. What followed was an experience defined by quality service, genuine patience, & not a hint of hard selling. I truly impressed by their warmth & excellence of service. A heartfelt thank you to Mr Andy, the Art Director, passionate with skilled artistry gave me the sharp, confident look I needed—to face the world & remind myself that I am still very much alive, present, and thriving. Pictures of me 5mins right after the embroidery, painless.
Bishan KOK
I’m very satisfied with the results — my brows look natural and beautifully shaped. The entire experience was painless and comfortable. Ella is patient, skillful, and clearly knows what she’s doing. She made me feel at ease throughout the process. Definitely someone you can trust for quality work!
Yuly Mirawati
Very pleased with the Laser removal (of previous brow embroidery) result from this place. Below photo on the far left was my old stubborn colour that i had tried removing with 3 sessions in previous place to no significant difference. Middle is the result after 1 round of laser removal treatment from highbrow. Far right is after 2nd session. Very pleased! Ready to start over with the new brows. Separate review for that. Sally was my therapist. She was patient and kind, reassuring the process and not rushing to finish the job👍🏻 the treatment is not comfortable, even after the numbing cream, i can still feel different degree of rubber band being snapped onto our flesh kind of sensation, but she would check every now and again if the pain is bearable. Totally worth it!
Francis WK Tan
Always like the thick and traditional Pancakes especially the peanuts. The takeaway cup is one of the best I come across. It have a very functional lid cover which can be easily open and closed tightly. Great idea👍😋
Mervyn Phea
Very centrally located at the entrance to Isetan. Great variety of peanut snacks and delicious beancurd.
Will
Cheery and friendly. Wanted to try the lotus biscult filling, bought one but it did not really suit my taste buds. The peanut ones are the best. Happy purchase. Thank you very much.
Chong an Yang
Very bad customer service experience at the Orchard Shaw outlet yesterday evening. The lady staff whom I believed a Malaysian (because of her Chinese accent), was rude and have been impatient in serving me right from the beginning. Jollbean's soy milk and mee chiang kueh are actually very tasty. It would have been perfect if their staff are trained in customer service. I don't think the bad customer experience is an isolated case, judging from my experience in the same outlet, albeit served by another female staff a couple of months ago. The front liners represent the company image and professionalism though it may be an SME.
Scott Horvath
I got the red bean and kaya treats. They were a really nice way of experiencing some different flavours that I can't get back home. Their texture is a little like a pancake with a pleasant bouncy texture and a beautiful filling. Not too sweet, the way I like it.
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