Shop Reviews

Good iced Americano coffee as expected. I enjoyed it with an almond croissant. Very good. Good compatibility. Fast service and nice ambiance.

Absolutely no clue why they didn’t provide a paper bag for taking away a yoghurt but they gave me a disposable spoon for free.

Taste not the same as other shop, hope they have more trainning for the staff to make the quality as the same.

First time having Starbucks in Singapore. So my thoughts. Service was meh like mid. Staff look tired and unaccommodating. So my complaint is the blackpink drink limited edition Frappuccino drink. Its bland and tasted like plain ice except the lil chocolate under. The staff forgot to put the whip cream on. The creamy chicken is legit good, thats why its the best seller! Yeah just the drink is meh. The staff could be better. They need more training. I just miss the top notch customer service of Japan but that is a story for another time.

I came here expecting to do some quick work while I enjoy my coffee. I ended up paying $9 for a coffee that wasn't even nice and a place that has power outlets but none of them are working. What happened to Starbucks? Now I can't even charge my laptop anymore. 1 stars for this Starbucks. This ain't a Starbucks, it's just a bucks 🤡.

aloy working there today was really nice 😊 asked for ice for my bottle after finishing my drink and he even offered to pour away my water and gave me new one! very nice worker 🌟

Pretty standard Starbucks. Not as cosy as some other outlets but has several low coffee tables w cushioned chairs. Staff was efficient... I found a dead cockroach under my table and reported it. One of the cashiers promptly came and cleared it away with a broom. While it doesn't speak much about the sanitation status of the outlet, at least the staff dealt promptly with the issue.

One of female staff were cute,friendly and gave a warm service. The cake I tried that day, called “Walnut Coffee Cake was so-so. The ambience was not lousy and good.

I frequent this Starbucks quite a bit and honestly, the service here has been consistently great. The team’s always friendly, and I really like how they write cute little messages or “thank yous” on the cups — small gesture but it brightens the day. Special shoutout to Aloy (hope I got the name right) for always remembering my Grande Iced Americano with ristretto shot, less ice — didn’t even have to say my order once and he already knew. Super attentive and friendly! ☕️ They also recently upgraded their lighting — it’s brighter now and much better for doing work or just chilling with a book. Overall, one of the better Starbucks around the Orchard area. It can get pretty busy on Friday and Saturday nights, but on most other days it’s a nice spot to sit back, people-watch, and unwind. 😊

Review of Starbucks @ Orchard Gateway This has always been my go-to spot for a convenient coffee break in town. While on a shopping spree, we stopped by for a quick rest — a decent little break point, especially since we were curious to check out the SG60 promo. We ordered the Strawberry Açaí Lemonade, Double Strength Café Latte, Chocolate Chip Waffle Cheesecake, and Milo Cheesecake. To be really honest, I’ve always found Starbucks’ latest cake creations — often collaborations with OSC or Cat & the Fiddle — creative in concept but lacking in execution. The Milo Cheesecake had the familiar Milo flavour but completely missed the mark on the cheese element. As for the Chocolate Chip Waffle Cheesecake, it wasn’t terrible, but still a letdown for me. The biscuit base was decent, but the addition of the strawberry sponge felt like a cost-cutting move by OSC. It didn’t blend well. Personally, I feel they should go bold — thicken the cheesecake layer and maybe give it a rich purple hue for visual appeal. That would make a far more striking and indulgent dessert. Lastly, I couldn’t help but notice that one of the staff (no names mentioned) took 10 minutes to prepare a Double Strength Café Latte, while three other team members stood around in the background. It felt inefficient and unprofessional, which dampened the overall experience.