Shop Reviews

Stuart is an excellent waiter who took care of my room needs, freqeuntly checks if everything is ok and welcomed us very warmly. My first experience here with Stuart is very good, i strongly recommend everyone to look for him if visiting here for a good singing and hang out session.

My experience with SW1 Clinic has been amazing. The information, support & care I have received from the initial consultation all the way through to the post-op appointments has been great. I have always had saggy and uneven breasts since young. The thought of going for breast reduction was daunting due to reading online experiences (eg. excruciating pain and showering with drainage tubes). After five years, I finally picked up the courage to schedule a consultation with SW1 Clinic. From my first consultation I knew Dr Chia was the doctor I wanted to go with. She is very professional, caring & offers the best care imaginable. She answered all my questions and made me feel very comfortable throughout the whole consultation. I immediately set a surgery date with the nurse after the first consultation. On the day of the surgery, I arrived at 8:30am, went into the theater around 10am, and woke up in the recovery room before 1pm. It was a very quick process and I could immediately feel the difference. Dr Chia removed 500g and 300g of breast tissue. The entire recovery process was painless (plenty of painkillers given), slight uncomfortable, and I was able to move around by myself within 6 hours from the surgery. By the 5th day, my routine was back as usual. One week post-op, I was amazed at the minimal bruising and quick smooth recovery. I’m so glad I made this decision. Literally life-changing. Dr Chia is an exceptional surgeon. I’m now 3 months post surgery and my results are amazing! There's no more backaches, I feel lighter, and I can finally wear a bra that fits me perfectly. I just want to say a big thank you to all the nurses and Dr Chia for giving me the breast I've always dreamed of. I wholeheartedly recommend Dr Chia from SW1 Clinic.

All the doctors previously from The Sloane Clinic are here, I had to search high and low for them but I was so glad to have found them! Exacting service standards aside, I love their extended menu of spa facials especially O2 blush. Thanks for the glow!

The staff here are all friendly and professional. Doctor patient in explaining the various treatments and giving advice on the most suitable treatment for you. A skincare clinic you can trust and have a peace of mind doing your treatments.

The treatment wasn’t painless, but the staff did a great job of keeping me comfortable throughout, even providing distractions. The results are amazing—my face looks visibly snatched, and I saw immediate improvements in brightness and tightness. I also had a chemical peel, which worked wonders on my skin by addressing pigmentation, dullness, and texture. Highly recommend this clinic, especially for anyone looking for advance and effective treatments delivered with care and professionalism. Can’t wait for my next session!

Searching for the “best ** surgeon Singapore” and came across SW1 with enough reviews for me to pay them a visit. Was assigned with Dr Chia Hui Ling. On the consultation day, Dr Chia listened to all my concerns and advised on the possible surgery procedure to rectify my problems. As motiva also have the latest joy implants, Dr Chia did not push for that as she knew we needed firming up so ergonomix 1 would be more ideal. Consultation went well and I paid for deposit on the day itself! One month later came the surgery day. I would say Dr Chia is one of little words and more actions, we don’t chat a lot but I trust her. Everything went well on the day, anaesthetist was good, assuring everything is okay, and the next moment I know, I woke up feeling like a new me! Nurses and staff at SW1 were very accommodating and welcoming during each visit. Follow ups via WhatsApp were very prompt as well. I am extremely pleased with Dr Chia’s work and would certainly go back to her if I do need any enhancement works for my body or face. No regrets choosing SW1!

I received a diagnosis of early stage Breast Cancer In September 2023. The tumours were significant enough that I had to remove a part of myself within a few weeks. After discovering a lump on 31 August 23'. I consulted a doctor and underwent various tests like ultrasound, mammogram, MRI, CT scan, followed by a biopsy within the same week. Sadly, the results led to a necessary unilateral mastectomy. A genetic test (Oncotype DX) showed a high risk of recurrence within 10 years, prompting a recommendation for chemotherapy. Although Breast Cancer typically affects older women, I as a healthy young individual, faced this unexpected diagnosis at the age of 38, with no prior family history of cancer. Cancer can be a delicate topic, especially in Asian culture. Nevertheless, I am encouraged by the significant advancements in breast reconstruction surgery. Thanks to these advancements and choices, I can regain my self-assurance even after undergoing a mastectomy. I strongly suggest this option to anyone facing a similar situation. My visit to SW1 was stress-free because Dr. Chia Hui Ling’s demeanor and expertise reassured me that I am in capable hands. There are no words to express my gratitude. Honestly, it was an intriguing journey to have a “balloon” in my breast that can gradually be expanded. It was amusing for my husband and me having the opportunity to experiment with different sizes before making a final decision. When life throws me a balloon, pump it up. =) Grace Lee - LOVEFREYA founder

When I went for my appointment on as late Saturday afternoon, I found the entire paragon medical side to be empty, that is until I walked into SW1 clinic. It's the only clinic on the entire floor that was packed with people and activity. The male doctor took his time speaking to me and gave me good advice and products. The place looks like a five star hotel lobby but the doctor and nurses was so friendly they put me at ease.

very bad experience and poor customer service with the SW1 team especially Dr Low Chai Ling. - no/very tortoise slow response: Taking forever to get back to me on enquiries about their skincare products until now 20 Apr 2025 there are still no updates since 1 Apr 2025 even I've followed up multiple times. - no knowledge on their product ingredients, should I make a complain to the authorities on this? can you imagine the clinic assistant and the Dr Low does not know what are the ingredients of the products they are selling when I requested for the ingredients, they did not even bother to reply me or give me a ETA saying that the clinic does not have contact (no phone to reach only email and need to wait for reply) with Dr Low/HQ. I was at town area waiting for their response but didn't have the urgency to even reply and I waited for them for 3 hours. I want everyone to know how Dr Low Chia Ling + team attitude and customer service are to everyone so please beware based on the experience they treated me when im a new customer not even existing can you imagine if you are their existing customers?

Recommended by a fren. I had my Thermage here after trying a few other places before. And I can really tell the difference. The result was much more obvious after the treatment here. Thank you.