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See what customers are saying about our shops at Orchard Road Malls

4.2 out of 5

28111 reviews

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Tammy Monti Tammy Monti

From the smallest B cup, I used to feel so self-conscious and humiliated, always being teased for being flat. It affected my confidence more than I wanted to admit. But now… I have breasts. When I woke up from surgery, the very first thing I did was cry. I looked down, saw the change, and said through tears: “Omg… I have breasts.” That moment will stay with me forever. Dr. Tan and the amazing team at SW1, Sabrina, the nurses, everyone, were beyond supportive. They never once judged my questions (even when I asked about skydiving post-surgery!), and they replied promptly, warmly, and with full reassurance every step of the way. And the result? So natural. So soft. So beautifully me. Friends have complimented them, even the staff at Victoria’s Secret! I feel sexy, confident, and finally aligned with the version of myself I always saw inside. Thank you, SW1. Thank you for giving me more than just a body change, you helped heal a part of my heart too.❤️😭😭

Adel Ong Adel Ong

Doctor is very professional and will recommended the best treatment for my concerns and I really appreciate her dedicated service rendered. The team is very friendly too and I enjoy visiting them always. Thank you Team for the wonderful experience.

Dawn Fu Dawn Fu

very bad experience and poor customer service with the SW1 team especially Dr Low Chai Ling. - no/very tortoise slow response: Taking forever to get back to me on enquiries about their skincare products until now 20 Apr 2025 there are still no updates since 1 Apr 2025 even I've followed up multiple times. - no knowledge on their product ingredients, should I make a complain to the authorities on this? can you imagine the clinic assistant and the Dr Low does not know what are the ingredients of the products they are selling when I requested for the ingredients, they did not even bother to reply me or give me a ETA saying that the clinic does not have contact (no phone to reach only email and need to wait for reply) with Dr Low/HQ. I was at town area waiting for their response but didn't have the urgency to even reply and I waited for them for 3 hours. I want everyone to know how Dr Low Chia Ling + team attitude and customer service are to everyone so please beware based on the experience they treated me when im a new customer not even existing can you imagine if you are their existing customers?

Cheryl Goh Cheryl Goh

I have honestly never been to an aesthetic clinic which holds itself to such high standards of SW1. I've been with Dr Chua since 2019 and have been doing my facials here monthly. Such relaxing facials, the chai and sw1 skincare range is perfect, nothing in the range that i don't like, such a wide range of products to suit every skin type i cannot complain that don't have harsh ingredients in them either. Everything down to professionalism of their staff and therapists, I truly don't think there is an aesthetic clinic in singapore that has the highest customer service standards that i've ever experienced in a clinic. Dr chua is not pushy, friendly and you can tell everyone there genuinely cares about their patients. My skin has gone from flared up hormonal large cystic acne to flawless skin with no breakouts. You pay a high price for their service and products but there's a reason to it. You can really tell how well dr low & dr lee have groomed their staff. I cannot thank the staff and dr chua for their amazing service, always!

Sabrina Sabrina

The experience with Dr Chia and the team at SW1 has been nothing short of amazing & I wouldn’t have it any other way. Dr Chia has been knowledgeable, professional and is simply the best at what she does. The results speak for itself, it is truly so well done! From the size & shape, the look of it, the incision, it was so expertly done. The team was also so caring, nurturing & friendly and they have made the experience so comfortable and I’m so grateful for this whole journey. Dr Chia & the team entertained any queries I had promptly and there were follow up consultations to check on my wounds. From start to finish, and the aftercare, I was very well looked after.

Cindy Ng Cindy Ng

Dr Chia is a very friendly and delicate doctor who takes time to explain thoroughly and assures my teenage girl of the procedures and recovery process. Under her care and professionalism, we felt comfortable and will continue to seek her advice.

Toh Si Hui Toh Si Hui

They have insane variety for freeze dried snacks purchased the strawberry one super good. They have free samples for you to try the different snacks.

Lbg Lim Lbg Lim

This is the first time I visited the shop which impressed me greatly , especially the staff Richard who’s very friendly and helpful that I would like to support him some products .. good job Richard 😃

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