38+ Premium Malls - Explore All

Shop Reviews

See what customers are saying about our shops at Orchard Road Malls

4.2 out of 5

28111 reviews

Filter Reviews

Clear

wahbananaboy wahbananaboy

The service at Red Wing (Orchard Gateway) was excellent. Their Iron Ranger Copper Rough & Tough Boots are made of quality leather materials and the construction is traditional and durable. The staff are friendly, know their products very well and offer good advice on cleaning and conditioning. Overall a great buying experience. It will take a few months to break them in but I’m sure the leather uppers will last for over 10 years if conditioned properly.

Derrick Ong Derrick Ong

A huge shout out to the gentleman today at red wing who assisted me at putting on the black zipper on my hawthorne iron Ranger. He even took the initiative to rub off much black stain from my motorcycle lifestyle. My past experience from my purchase of copper 1907 and this pair of hawthorne iron ranger had been phenomenal as well. Post sales service been great and never once got hard sell into any products that i don’t need. Highly recommended!

Mike Neo Mike Neo

5 Jul 25 After wearing the Norway MOC for a day and decided to get another pair. And the ever friendly Han recommend another irresistible pair to me and got it. Hope to rotate it together with the Norway moc! Looking forward to another great purchase again! By the way, great to know you, Edward and hopefully in the near future i may changed laces to a zipper like yours.👍🏻 4 Jul 25 Was at the opening of the red wing store at Jewel and was served by Han. Service was top notch. Really enjoyed the experience! Looking forward to more red wing shoes in the future! Thank you, Han!

marco montella marco montella

Very nice shopping experience. The young guy helping me to choose my new pair of redwings was really professional and welcoming. Definitely come back next time I'll be in Singapore!

iskandar ahmad iskandar ahmad

I recently visited this store and was impressed by the friendly and helpful staff! The place was clean and the team was knowledgeable about their products and of course I bought the pair of boots i was looking for: 6" Copper Rust boots. 😆 I assure you that the quality is top-notch, and I can tell that they'll def last a long time. I highly recommend visiting this store and checking out their selection. The staff is genuinely enthusiastic about their products, and they'll help you find the perfect fit. While the price may be a bit on the higher side, if you're looking for a reliable and good quality pair of shoes, be prepared to invest a bit more. You get what you pay for, and in this case, the quality justifies the price.😃👍 Don't hesitate to stop by and see for yourself – I'm sure you'll be impressed! 👍👞 *Pros:* Friendly staff, clean store, knowledgeable team, great quality shoes *Recommendation:* Definitely visit and buy from this store! You won't regret it 😊"

Neil Nicholas Neil Nicholas

Finally bit the bullet and bought myself a Red Wing. Went in the store thinking of either a Moc Toe or Chelsea boots. Thanks so much Edward for the service and advice on how and what to expect using one. Will be back again for my next pair 🤭

Honwe Koh Honwe Koh

This was my very first time buying a pair of boots, ever (NS doesn’t count) and I did not know what to expect from such a Red Wing store, much less a high end boutique shop but boy was I blown away by the service. Staff was extremely knowledgeable and friendly. I would’ve asked more questions during the whole fitting process but I was too excited by the whole thing to think of any. In the end I left the store with a pair of Iron Ranger 8111s and a mini pair of IRs. Safe to say, I’ll be coming back to buy more accessories and shoe care products from them when the time comes.

Hafiz Salem Hafiz Salem

Came down to the store with my boots to purchase some care products. Was attended to by Han; a very friendly and knowledgeable guy. He gave me a thorough explanation on how to care for my boots. Not only that, he even taught me how to do it on the spot! Thanks Han! Will definitely come back here again! Tips: If you’re getting down to purchase care products for your boots, I strongly recommend to bring along your boots with you. The guys will give a better suggestion & advice on what to get the best products for your boots. Oh, and preferably come down on a weekday so that they can attend to you better.

Kevin Ng Kevin Ng

Just wanna say a very big thanks to Edward and the team. From initial consultations and recommendations on colour/model choices, general advice and conversation on boot care, all the way to the detail he paid during shoe sizing, Edward was extremely professional and knowledgeable. I’m very happy with my purchase. Thanks for making my day yall!

Dragon Tan Dragon Tan

Came into the store looking to get my old boots cleaned. Met staff at Orchard Gateway store, his name is Edward. So glad I dropped by today because his service was superb. I understood more about the cleaning process and he was so friendly n patient in explaining to me the maintenance details which I curiously needed. Made my experience so much better n, in a short span of time, got what I needed to know than aimlessly searching for answers online. Thank you Edward! In the end bought a new pair in a different colour. Best service I have seen in years!

Share Your Experience

Visit any shop page to leave a review and share your experience with other shoppers.

Browse Shops