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See what customers are saying about our shops at Orchard Road Malls

4.2 out of 5

28111 reviews

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Trixie Koko Trixie Koko

I wanted to get a watch for my hb's birthday and was assisted by Joowee. He was very honest and knowledgeable about the model I was interested in, and patiently explained its functions in detail. Joowee even went above and beyond by accompanying me to the customer service counter so I could earn points for my purchase. Thank you so much, Joowee, for your excellent service. Also, a big thank you to Momo for the beautifully wrapped watch — it made the gift even more special.

Grazylle Ann Ong Grazylle Ann Ong

Joo Wee and Momo was very kind enough to assist us on our request to adjust the watch bracelet and also helped to make us try the latest Tag Heuer watch selection

Song Vo Song Vo

My husband got a new Sinn 556 today! Big thanks to Ken Foo for arranging the viewing. Ken is super helpful, really listens, and makes trying on watches fun and comfortable. Highly recommend Ken and the great service at Watch of Switzerland!

S T S T

Momo and Peggy has been very professional in handling the whole process. They are not pushy and willing to explain in details.

Kiran Arora Kiran Arora

Great experience at the store today in Paragon. Big thank you to Joo Wee, Jack and Momo for helping me select a new Longines dress watch. Really pleasant and considerate colleagues at this place. Recommend you take a visit.

Brendan Ong Brendan Ong

Came in to look at watches for the first time and the sales associate, Tze Wah, was very friendly to show me around and try on the watches. Even though I was not looking to get any watches on the day itself, she was patient and even outgoing as a sales associate to ask me to try on the watches to see what Id like. Edit: I came back for the 3rd time after the watch that I wanted came in. I went in jst before their closing time and they did not rush me out the store even though they were about to close. Had a tough time choosing over the options that I wanted but Tze Wah and her colleague helped me narrow down my options on picking the watch that I wanted. Overall had a great experience with Tze Wah and her colleagues who were very friendly and patient. Thank you Tze Wah and team!!

Milo Manopoulos Beitman Milo Manopoulos Beitman

Joowee was so helpful in supporting us in our purchase of a watch for my wedding. They had a very unique and beautiful new Tudor. Would highly recommend this shop and Joowee!

Bryan Leong Bryan Leong

I had a wonderful watch buying journey at the paragon outlet. I was served by the esteemed team of Ken, Momo and Tze wah, who were very friendly and show me some good pieces based on my watch collection journey. I hearty recommend everybody to visit the outlet whilst at Paragon shopping. Thank you once again!

BBTU Jusco BBTU Jusco

"I had a fantastic experience at Jack My salesperson, Jack went above and beyond to recommend me a few timepieces for my Christmas present 2025. I really appreciated their non-pushy approach. Highly recommended! Will decide soon and come back to make the purchase from him. Thank you!

CCD Lee CCD Lee

I had a wonderful experience purchasing my Omega watch thanks to Jack’s exceptional service. He was knowledgeable, patient, and took the time to walk me through all the details, helping me find the perfect timepiece. His professionalism and genuine passion for watches made the entire process smooth and enjoyable. Highly recommend Jack if you’re looking for top-notch service and expert guidance!

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