Shop Reviews

Master Fix at Paragon did an excellent job restoring my worn shoes—they came back looking almost new. Fast, professional service with fair prices. Highly recommend for quality shoe repairs in Orchard.

Very good service. I have 2 pair of shoes and it was nicely fix with anti slip . Cobbler advised me on what is required and what is not required. Appreciate what I need to spend on and what I actually don’t need. Good quality

The shop is pretty professional. Everytime I bought new shoes,I'll come here for shoe tobe The wokers here are nice.

Nothing that I have experienced here coincides with what I read in the reviews. Masterfix is perfect! My 2 pairs of old sneakers split open overseas at -9°C. Came back sg to have them glue back. What the staff Leong did instead was sewed up the soles, plastered new anti slip soles over, and then polished the leather until these ancient shoes became brand new looking! definitely coming back and telling all my friends about this place!

Slightly pricey at $60 but they got the job done within 1 hour and right before closing time.

Highly recommended!! I only come to Paragon MasterFix to fix my shoes and bag straps. Turnover time is fast, quality is also always assured. :)

I was there yesterday afternoon to replace the heels of my brand new leather shoes. Actually, I was supposed to go to Mr Minit which was also located at Paragon on recommendation. However, I could not find the shop and decided to try MasterFix out of convenience since it was a simple job. When I went to collect the shoes, it was to my horror that my heel was damaged by them during repair. Apparently, the corner of the right heel had been 'sliced' off by pen knife while the worker was attempting to trim the rubber heel. When I pointed it out to the Chinese fellow, he merely took a black marker and applied over the spot on the right heel. Not a word of apology from him to remedy the situation and make customer feel less sorry for patronising their service. I was charged a hefty price tag of $15 and yet the workmanship is so poor. Besides, the heels have rough edges, it seems that they did not sandpaper before fixing and smoothening the edges with the machine after the rubber heels were glued as what the other shoes repair shops would normally do. To open shops in Orchard prime location, we would expect a higher level of service and quality for the price that you charge your customers. BTW, I was not issued with receipt for cash payment.

I had taken shoes to MasterFix at ION and they wouldn’t even bother to look to fix my shoes. The miracle worker at this shop fixed both my shoes and bag as I waited. Looks great, quick to fix and super friendly. What more could you ask for?

I brought my shoes for repair on dec 13 aroundd 2.30, but the cobbler who is chinese was very rude answering my question. It seems that he didnit have time to explain it

Master Fix is a trusted local cobbler known for more than just shoe repairs. They also offer excellent services in restoring bags and leather accessories. Their resoling and stitching work is consistently impressive — precise, durable, and professional.