Shop Reviews

I recently purchased a watch from Fossil and I couldn’t be happier with the experience. The staff were friendly, knowledgeable, and helped me choose the perfect piece. The watch itself is beautifully crafted and stylish. Overall, excellent service and quality, highly recommended!

I had a great experience at the Fossil store thanks to Michael. He was incredibly patient and helpful while I looked through several options, and he took the time to answer all my questions without making me feel rushed. It's rare to find that kind of genuine service these days. Really appreciated his help—I'll definitely be back!

Danial was knowledgeable at the product that I was intending to purchase. Michael, Mee Foong assisted me with engraving and checking out of product. Such warm welcome from all the staffs working here!

Michael displayed very good customer service, and helped us very attentively with our purchase. He also helped engrave our gift box and wrapped up our purchase (gift).

Michael Saliman Excellent customer service. Very patient and helpful.

I stepped into Fossil with the intention of getting a new watch for myself and was immediately greeted by one of the staff, Michael, who was very kind and helpful in helping me choose the perfect timepiece for myself. He was very patient and helpful in letting me try a few watches as well, something I really appreciate. I would not have been able to pick out the perfect timepiece if not for his assistance!!

The counter staff so friendly! Brenda was very helpful & nice ... Their box watch so 😍 …

Bought it 2 months ago, noticed that one of the fossil bag have upholstery damage. Appreciate Fosil 313 Somerset branch can arrange either to do replacement of the damage. Thank you

Great Customer Service and assistance rendered by Danial and Mee Foong. Very happy with my purchased. Saved the time to think so much after looking around. Coming over again with recommendations definitely. Thank you so much!!

Brought the in-laws hoping to impress but I was kinda disappointed. Highlights were the tamago yaki, sashimi and nanban chicken. They were exceptionally good. Sashimi was really thick and fresh. The chicken was juicy and flavourful. Egg is my kryptonite, so I just gobbled that up. The beef was really bland, to me. The pork was not bad, but just totally forgettable. I know people rave about the rice, but it was just Japanese rice to me. Maybe I didn’t order the right one. As for service, I think it can be greatly improved. Maybe they are understaffed. It didn’t help that the menu and ordering was done through a mobile site. The ordering site wasn’t very intuitive, as I could see another table having problems too. The meal was by no means bad. However, for an average of $110++ per person, I think there’s an expectation to be wow’ed.