Shop Reviews

Great material and big space. Easy to locate as it is near orchard road, 313 and cine... There are stairs downstair to go up as well. Staff are not the nicest. They need to be prompted otherwise they will not come to you.

Amazing place for bathing ape fans.Alot of good range of products and amzing prices.The person who was helping us to checkout forgot to remove the security tags in the start and embarrassed me and mom

The staff are so mean they Not respecting customers

Nice decor, nice place. Staff are pretty friendly. Product range is good and on point, great for twinning with your bf/gf. Only gripe is why are the prices of official Bape store here selling almost like reseller prices? :((

Awesome store. Staff are helpful and friendly, without that attitude that you might find at other streetwear stores.

Great store! The shop had a nice vibe and the staff was very nice, helpful and polite. The store had a wide collection of men’s jackets, hats, shoes and shirts, they also have a small collection for kids that sells t-shirts. The bad thing is you can’t try on the clothes but only see and hold, so you have to know what size you want from the start but on the other hand when you buy something you get some free BAPE logo stickers and everything from footwear to clothing will be wrapped and packaged for you in a product bag. Overall great store to have a look in.

went during a sale in the store and approached a tall female staff with tattoos on her arm.. the staff was initially helpful but became very impatient when i was asking to try sizes in different colours.. she told me there was stock when i approached her but got annoyed and started to say things like “oh (if you are going to continue to ask for sizes) there isn’t stock for the colours” when she has clearly taken out the items.. she made the process of purchasing the item really unpleasant by being rude...not trying to be fussy, but if she is getting paid by BAPE to serve the customers, why is it so hard to satisfy the customers needs when there is a sale and clearly the demand of items will increase? She has tarnished my impression of the brand and made me question the way staff are hired there.. beware of that particular female staff, her name is Angelina based on the receipt.. other staff were friendly and ok.

Great store great selection but seems like only willing to serve rich and those who seems like they want ot buy... Sad that their customer levels service is not top notch due to the price of the clothing. Hope management can improve this.

The staff are very mean and don’t respect the customer

Just arrived item at a hefty price vs Japan. Getting this on behalf. The store is the only outlet in Singapore located at Mandarin Gallery. @Mandarin Gallery at the 1st level there are 2 lift areas 1 for hotel residences while going straight turn left is the lift landing for shops. The guy staff did not greet when i entered at 11+am, but later enquired what i was looking for. The staff by the name of Jeremy (base on my receipt) was not aware whether their receipt will reflect credit card #, while another lady who was packing the clothes into the packaging at the cashier counter was better able to inform on my enquiry. For the high end product, i will expect better service. Went 31 Mar & realised need to queue today at level 1. Previously no need. Before u proceed in to Mandarin gallery lookout for bape entrance signage and if there is a queue b4 proceed to level 2. Staircase in level 1. Forget about anyone picking up your call on a Sunday.