The exterior of a ZARA clothing store with large glass windows and signage.
Customers queue at the checkout counter of a ZARA store, with clothing displays visible in the background.
Interior view of a ZARA store with clothing racks and perfume displays near the checkout counter.
Interior view of a ZARA store showcasing red blazers and striped shirts on display racks.
Interior view of a ZARA clothing store with mannequins and clothing racks.
ZARA store interior showcasing tweed jackets and light blue shirts on display racks.
ZARA shop interior displaying a patterned blouse and a beige duffle coat on hangers.
The exterior of a ZARA clothing store with mannequins displaying outfits in the window.
A woman browses through a rack of clothing at a ZARA store.
The exterior of a ZARA store with a prominent entrance and display windows.
The exterior of a ZARA store with large signage and a display window.
The modern storefront of a ZARA fashion store with mannequins displaying colorful outfits.
Zara store entrance with clothing and shoes displayed behind glass windows.
The entrance of a ZARA store with a modern facade and mannequins displayed inside.
Mannequins display casual outfits with Disney characters and graphic prints.
A ZARA store interior displaying dresses, shoes, and accessories on shelves and racks.
The entrance to a ZARA store, showcasing mannequins with fashionable outfits.
A clothing store interior with racks of jeans, colorful tops, sweaters, and jackets.
Interior view of a ZARA store showcasing clothing displays and merchandise.
A display of women's shoes and clothing on racks and shelves in a retail store.
Interior view of a ZARA store showing clothing racks and directional signage.
Coats with fur-lined hoods hang on racks inside a ZARA store.
A display of folded jeans and hanging apparel in a ZARA store.
A display of fashionable clothing and footwear from ZARA, featuring coats, dresses, and shoes.
A close-up view of a vibrant blue strapless dress with ruffled detailing.
The entrance of a ZARA clothing store with mannequins in the window and racks of clothes inside.
Based on 15 reviews
Out of 2294 shops
Not enough ratings
Matt Soltau
Can't believe I find myself reviewing a Zara. One bonus star for having reasonable styles. The entire shop is unorganized, team members not trained to take payments and operate registers, fittingrooms closed and when asked to use we've been met with a very direct (borderline rude) "go use downstairs".
M.K Kwan
Worst service, voucher not yet expired but demand not accept. Another customer return clothes with tagged also not allowed, based on the returning policy. Another customer paid with a debit card and was not able to get a refund. The moral of the story is never to shop from Mark & Spencer group or Zara. I will never shop from Zara, Mark & Spencer for the rest of my life. I complaining the service and clothes quality overpriced and not good quality also. Low quality policy. There is no need to spend any on any goods there. Also a lot of products are made in Bangladesh.
donald law
[Poor staff attitude & customer service @ Zara 313 Somerset] Store visit: 20 Oct 2025, approx 5pm - 5.30pm Upon purchasing a top from the men section, I requested for a new piece. Male staff asked to wait for 5mins as he is arranging to have item delivered from upstairs. As such, we went around browsing the men’s section. After more than 5mins, we went back to payment counter to not able to find the staff, we asked other staff we could find within the store but was given the cold shoulder and asked us to wait a the side, tone of communication was very unfriendly and poor, without any interest to help as they continued to “get busy with their own matters”. We left the store (not purchasing in the end) very disappointed with the standards of service efficiency despite the store not being very busy, the staff wasn’t overwhelmed attending to customers as well.
Amrt Sagar
Been shopping at this outlet for years but couldn’t return a blemished dress with tag intact because we did have the physical receipt anymore. Didn’t accept by bank app info. Will avoid this outlet and Zara going forward
Jeremy Ng
Place feels like a thrift store with insufficient staff. Items are messy & trashed all over. Clothes are so densely packed, making it hard to browse. Expected morbetter standards from a company of this status.
Dariush Bahri
Gold standard for customer service. Both Fizie and the supervisor Joey went above and beyond with their assistance and courteousness in helping me with an unorthodox request. I don't usually shop at Zara, but if the service is like this in other outlets, I definitely will be in the future. Many thanks Fizie and Joey.
Crazy Traveller
The Zara outlet at Bugis, Singapore, is a great shopping destination for both men and women. It offers a wide variety of stylish and trendy clothing at moderate prices, making it an excellent choice for fashion enthusiasts. The store maintains the same high standards you’d expect from Zara globally, with a well-organized layout and a good balance of casual and formal wear. The staff is attentive and helpful, enhancing the overall shopping experience. If you’re looking for fashionable outfits at reasonable prices, this Zara store won’t disappoint!
Fonouvdior
Zara store in orchard central Singapore. Not a big one as usual, but this store has pretty much all the new collections
Kim Wu
One of my favourites. Clothes range from whimsical to serious. So I can have a go at it and find something that I will like, depending on the mood for the day. It’s reasonable so it’s not going to hurt much of my student/part-timer kind of budget. Also, clothes do weather well over the year so well worth it for the quality to the price. Overall well recommended.
