Shop Reviews

I love the brand but the reason of the 5 stars is the excellent service provided by Shahid. It deserves recognition! He goes out of his way to exceed expectations! Thank you Will buy again just because of him!

Fantastic store

Mandarin gallery has calm ambience, has been loving this brand for over 10 years. I prefer going during non peak period, easier to grab my preferred stuff. Sales advisor Alinah serve me many of times with a pleasant smile, not pushy in sales but she has good taste & recommendation, and I trust her pick. Hope to see this store stay put in coming years.

I came to the store as a pearl necklace I bought 3 months ago turned yellow and asked for advice. However, the two sales assistant were completely ignorant and rude. The lady spoke to me as if it were my fault and claimed it could be due to my “sweat or perfume”. When I asked further, she said the store did not do any polishing services and said it was weird since they did not receive other complaints, implying I was at fault for the state of the product. This is completely ridiculous and unacceptable. She proceeded to walk away when I was in the middle of examining the product as well… Conversely, I received the complete opposite treatment at the ion outlet where the friendly sales assistant immediately processed an exchange for me without further ‘interrogation’. Please improve upon your service and train your staff members accordingly in the future

Mega sale up to 60 % at the end of year. Good store, great server, honest, always giving good suggestions. Store location at orchard rood, mandarin Plaza, a lot of stuff here, dont forget bring enought money before you enter this store. 60% already sold out for bag, mac 40%.

Staff Ella is very friendly and give good customer service...and attractive promotions compared with other brands..

Annie at reception is amazing and super helpful! Thank you.

Optometrist Neo Jia Ning was excellent. Very professional, highly competent and knowledgable, and super attentive and kind too. She helped address a few issues I’d been dealing with for some time with such ease and understanding; it was a great relief as she was able to pinpoint advanced eye-care solutions for me very efficiently and effectively. The staff were also very nice and helpful, providing great care and customer service overall. Will definitely be returning here for all my optometry needs going forward.

It was my first time getting glasses and the doctor and staff were very friendly and helpful. Dr. Izaac takes his time assessing your eyes and making sure the correct lens will be sufficient. The staff gave great advice about which brand/types of frames that properly fit your face.

I have been a regular customer at Philip D Isaac and their service is welcoming and professional However, it was Jia Ning who truly made my experience exceptional. Jia Ning attentiveness and genuine care were evident throughout my visit. She patiently checked my eyes and explained everything in a way that was easy. Her friendly demeanor and warm approach made the entire process enjoyable. I highly recommend Philip D Izaac for their good service and a special thanks to Jia Ning for her exceptional care and expertise.