see you latté
For the love of Taiwan's munchies, I visited 313 Somerset outlet to get takeout. Contrary to unfavorable reviews, I didn't encounter hostile/disrespectful service crew of sorts; my takeout experience was generally good (perhaps the kiosk is now manned by an entirely different set of crew manning). The service crew taking order was polite and prompt. My order included: - XXL Crispy Chicken ala carte (fragrant powder only) - Sausage crepe (no sauce no coriander) With 3 customers ahead of me, the wait was acceptable. All was okay until the crew informed of the sausage crepe inadvertently doused with sauce and coriander which I had earlier specified to omit. He expressed regret, apologizing on behalf of his co-worker in charge of making crepes, and immediately got him to remake which would take another 6mins or so. As assured, I collected my food order without hiccup, and received another apology plus a packet of Homemade Honey Lemon Cooler (with compliments) to compensate for the inconvenience caused. I appreciate the crew's apology, attitude and prompt action in rectifying the situation. Notwithstanding the hiccup earlier on, we're satisfied with the overall outcome and have enjoyed the tasty sausage crepe with generous toppings and moreish XXL fried chicken that's evenly seasoned with fragrant powder, crispy and juicy!