Shop Reviews

I’ve worked with Karoll and team from Universal Employment Agency for nearly 2 years and have been very pleased with their level of service. They are super prompt in their replies and understands our helper hiring needs clearly; recommending the right profiles for our consideration. Have been very pleased with their service so far and would recommend to anyone who is seeking to engage a trusted agency. Karoll truly impresses with her professionalism.

Came across universal employment agency 2 years ago and has not regret ever since. The service of the agency as compared to others was really great. They are fast in their response, take note of what we need in a helper and streamlined down a list of helpers for easy selection. It has been 2 years and I am still very grateful to have a helper hired through this agency. They are by far the most professional agency I have came across. Highly recommended!

Reached out to UEA to enquire about FDW services. As a first-time employer, I’m happy with the service at Universal Employment Agency. They matched me with a wonderful helper whom I’ve had for two years now, and I’m planning to renew with her. The agency has been very helpful and guided me smoothly through all the necessary processes. I would recommend them to others. The only thing is to make sure to ask more questions during interviews and also to the agency especially for first time employers, they can help to clarify doubts.

I'm grateful to this agency, they are kind and their staff responds quickly. I applied to find an employer and i appreciated on how they treated applicants, fhey make sure to find a good employer for the applicants. I will recommend this agency to my friends incase they like to transfer in the future. Thank uou Universal Employment Agency!

Experienced excellent service from Universal Employment Agency from the point of selection for a foreign maid to hiring and onboarding. Agent also called me, the employer and the maid to check in regularly. This is great to protect the interest of both the employer and maid. The agent continue to provide service for renewal as it has been almost 2 years. Thanks the staff of the agent.

I signed with UEA (through a referral) 4 years ago. Our helper signed through them is a Gem and has renewed her contract w us (renewal also through UEA). There was a time my helper has to return to her home country for emergency matters, UEA has been very helpful and assisted us in arranging her return. With no knowledge on other countries regulations and paperwork, their help is really important and we needed to help our helper return asap. Now, we are also currently engaging UEA’s help on her latest renewal (yes, she’s signing another 2 years with us).

I signed the contract with this agency 2 years ago. Over past 2 years the agents have been very helpful and responsive to any questions I had along the way, and now when the time came for contract renewal, they continued to provide professional support to me. You can be assured to receive best customer service from them and is highly reliable. I would recommend them to anyone seeking migrant domestic workers in Singapore.

I had a very positive experience with Universal Employment Agency. They provide high-quality helpers who are reliable. The process was smooth and professional, and I felt well supported throughout. I’ve already recommended Universal to my friends, and they too are happy with the helpers they hired. Highly recommended if you’re looking for trustworthy domestic help in Singapore!

We managed to find a helper just within a few days since we needed someone urgently to look after our baby and they were able to find a suitable profile based on our requirements pretty fast. Entire process was smooth, fast and efficient. Very professional and it was a great experience. We found someone to look after our baby and we are happy with our helper! Highly recommended if you are looking for a helper urgently. The helpers are also experienced and well trained. So very easy to adapt to your requirements.

Got my helper two years ago from UEA with the assistance of Jolyn. The initial interview/hiring process was seamless. Jolyn understood my needs and provided great profiles for me to interview. The profiles were so good that even before I could decide for some, they were already hired very quickly by other employers. Fast forward to today, my helper's contact will be ending in Jan and I will be extending her WP! She has been such an integral part of my little family. Thank you Jolyn, and UEA for your 10/10 service all these while.