Universal Employment Agency Pte Ltd operates as an employment agency providing recruitment and manpower services connecting job seekers with employers across various industries and position types. Employment agencies serve crucial labor market functions by reducing search costs and information asymmetries that make hiring and job seeking inefficient when conducted independently.
Services typically include permanent recruitment placing candidates in full-time positions, temporary staffing providing flexible workforce for short-term needs or variable demand, contract placement for fixed-term assignments, executive search for senior leadership positions, and potentially specialized services in particular industries or job categories. Agency business models involve fees paid by employers for successful placements or ongoing temporary staff provision, with candidate services typically provided free to job seekers. Singapore's well-regulated employment agency industry operates under Ministry of Manpower oversight ensuring fair practices, proper licensing, and worker protections. Foreign worker recruitment represents substantial market segment serving Singapore's significant imported labor across sectors from construction and manufacturing to domestic work and hospitality. Agency success depends on maintaining strong employer relationships ensuring continuing assignment flow, building talent pools of qualified candidates, effective candidate screening and matching, and providing value-added services beyond simple introductions.
6735 3456
Orchard Road
Operating Hours
Closed - Opens Tomorrow
Opens tomorrow at 10 am
Monday
10 am–7 pm
Tuesday
Closed
Wednesday
10 am–7 pm
Friday
10 am–7 pm
Saturday
(Today)
10 am–5 pm
Sunday
10 am–5 pm
Menu information is not available at this time.
Photo Gallery
People in masks queue outside Universal Employment Agency Pte Ltd.
Universal Employment Agency Pte Ltd staff posing in front of their office with ratings and experience displayed.
News article about transfer maids in demand, featuring Universal Employment Agency.
Universal Employment Agency Pte Ltd office with staff and clients interacting.
Universal Employment Agency staff posing for a photo, highlighting their long service and high ratings.
A group of women pose in front of Universal Employment Agency Pte Ltd.
A customer testimonial for Universal Employment Agency Pte Ltd.
A customer review highlights Universal Employment Agency's professional and helpful service.
A customer testimonial for Universal Employment Agency Pte Ltd, highlighting dedicated service.
Flowchart detailing the process of hiring a transfer maid from Universal Employment Agency.
People holding bags from Universal Employment Agency with a Google review overlay.
Article about Covid-19 testing for maids and nannies, quoting Universal Employment Agency.
Newspaper article about Universal Employment Agency and pandemic challenges for maids and employers.
Newspaper article about maid transfers and quotes from Universal Employment Agency.
Universal Employment Agency Pte Ltd showcases their success metrics and experience since 1986.
Newspaper article discussing the long wait times for hiring domestic helpers.
A group of women are gathered, some smiling and posing, at Universal Employment Agency.
Three women in red t-shirts holding reusable bags with the Universal logo.
A woman at a desk smiles and makes a peace sign, holding a bag and drink.
Interior of Universal Employment Agency with a thumbs-up gesture in the foreground.
A woman in a black t-shirt and pants stands at a bus stop with apartment buildings in the background.
A woman holds a reusable shopping bag with the Universal logo in front of a green wall and neon signs.
Interior of Universal Employment Agency with staff assisting clients at desks.
A group of smiling women pose in front of Universal Employment Agency Pte Ltd.
A customer testimonial for Universal Employment Agency Pte Ltd.
Stacks of coins with lettered cubes spelling 'COST' and text about SHN duration.
A group of people posing with branded tote bags in front of Universal Employment Agency.
I would like to take this opportunity to express my sincere appreciation and heartfelt thanks to Karoll for your outstanding support and assistance in helping me find a suitable and reliable helper, as well as guiding me through the renewal process smoothly.
As a first-time employer, I had many questions and concerns, but you were extremely patient, helpful, and professional throughout the entire journey. You took the time to clearly explain MOM regulations, employment responsibilities, and important legal matters in a way that was easy to understand. This gave me great confidence and peace of mind.
I truly appreciate your willingness to share your personal experiences and practical advice, which were very valuable and reassuring. Your honesty, responsiveness, and dedication made the whole process much less stressful and very smooth.
Thank you once again for your excellent service, genuine care, and professionalism. I would not hesitate to recommend you to employers who are looking for trustworthy guidance and support.
With sincere thanks and appreciation.
Alissa Tay
Got my helper two years ago from UEA with the assistance of Jolyn. The initial interview/hiring process was seamless. Jolyn understood my needs and provided great profiles for me to interview. The profiles were so good that even before I could decide for some, they were already hired very quickly by other employers.
Fast forward to today, my helper's contact will be ending in Jan and I will be extending her WP! She has been such an integral part of my little family. Thank you Jolyn, and UEA for your 10/10 service all these while.
Suhana Begum
We managed to find a helper just within a few days since we needed someone urgently to look after our baby and they were able to find a suitable profile based on our requirements pretty fast.
Entire process was smooth, fast and efficient. Very professional and it was a great experience. We found someone to look after our baby and we are happy with our helper! Highly recommended if you are looking for a helper urgently. The helpers are also experienced and well trained. So very easy to adapt to your requirements.
HL Y
Pleasant experience with Universal Employment Agency. They were professional in their service and were attentive to our family need in filtering suitable candidates for our review. They were responsive to our questions and effectively managed the process to expedite the approval. Our helper is a great fit to the family.
Joanne Teng
I had a very positive experience with Universal Employment Agency Pte Ltd. I was refeerred to this team by my own child cluster of school friend's parents who are also using this agency. INDEED the team is professional, responsive, and genuinely cared about understanding our household needs before recommending suitable candidates.
The process was smooth and well-organized — from shortlisting profiles to arranging interviews and handling all the documentation. They were also very transparent about the costs and timeline, which gave me a lot of confidence.
Our helper has since joined us and has been wonderful — responsible, polite, and quick to adapt to our family routines. I really appreciate the agency’s follow-up support even after placement.
Highly recommend for anyone looking for a trustworthy and reliable maid agency.
