Phoenix Lim
This agency’s maids all ‘cannot make it’ . that’s How this agency make their money on employer’s expense when we have to keep transferring out The maid and pay additional fees.
Happy Home Agency
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Happy Home Agency has been connecting Singapore families with reliable domestic helpers since 2006, operating from their office at Lucky Plaza on Orchard Road. As an established employment agency specializing in maid services, they have built a solid reputation for professional placement and comprehensive support throughout the hiring process.
Located at unit #06-07 of Lucky Plaza, Happy Home Agency offers a full range of domestic helper services including fresh maid placements, transfer maids, and replacement assistance. Their experienced consultants guide clients through every step of the employment process, from initial consultation and helper selection to documentation, training, and post-placement support. The agency maintains a diverse database of qualified helpers from various countries, allowing families to find candidates that match their specific household needs and preferences.
What distinguishes Happy Home Agency is their commitment to customer service and accessibility. Operating daily from 9am to 8pm, the agency accommodates working professionals who may need to visit outside standard office hours. Their extended operating schedule ensures that families can seek assistance when it's most convenient for them, whether that's during lunch breaks, after work, or on weekends.
The agency's central location in Lucky Plaza makes it easily accessible via public transport, with Somerset and Orchard MRT stations just a short walk away. Families appreciate the convenience of being able to combine their maid agency appointment with other errands along the Orchard Road shopping belt. With nearly two decades of experience in the domestic helper industry, Happy Home Agency understands the importance of finding the right match between helper and household.
Located at unit #06-07 of Lucky Plaza, Happy Home Agency offers a full range of domestic helper services including fresh maid placements, transfer maids, and replacement assistance. Their experienced consultants guide clients through every step of the employment process, from initial consultation and helper selection to documentation, training, and post-placement support. The agency maintains a diverse database of qualified helpers from various countries, allowing families to find candidates that match their specific household needs and preferences.
What distinguishes Happy Home Agency is their commitment to customer service and accessibility. Operating daily from 9am to 8pm, the agency accommodates working professionals who may need to visit outside standard office hours. Their extended operating schedule ensures that families can seek assistance when it's most convenient for them, whether that's during lunch breaks, after work, or on weekends.
The agency's central location in Lucky Plaza makes it easily accessible via public transport, with Somerset and Orchard MRT stations just a short walk away. Families appreciate the convenience of being able to combine their maid agency appointment with other errands along the Orchard Road shopping belt. With nearly two decades of experience in the domestic helper industry, Happy Home Agency understands the importance of finding the right match between helper and household.
9135 1039
Orchard Road
Operating Hours
Closed - Opens Tomorrow
Opens tomorrow at 9 am
Monday
11 am–7 pm
Tuesday
11 am–7 pm
Wednesday
11 am–7 pm
Friday
11 am–7 pm
Saturday
(Today)
11 am–7 pm
Sunday
9 am–5 pm
Photo Gallery
The exterior of Happy Home Agency, an employment agency, with staff visible inside.
A smiling woman in a green apron with a baby in a stroller.
A team of smiling women in aprons and gloves stand ready to clean.
A smiling cleaner in uniform holds cleaning supplies in a bright, modern home.
A caregiver plays with two children on the floor with building blocks.
A caregiver assists an elderly woman while they sit on a couch.
Interior view of Happy Home Agency with a reception desk, chairs, and decorative items.
A smiling woman holds two children, all wearing aprons, in a bright, modern home setting.
A team of smiling women in green aprons holding cleaning supplies.
A smiling woman in an apron and gloves holds cleaning cloths in a bright, modern room.
A team of smiling women in green aprons and yellow gloves, holding cleaning supplies.
Three smiling women in cleaning aprons and gloves stand with cleaning supplies.
A team of smiling women in aprons holding cleaning supplies, ready to clean.
A team of smiling women in aprons and gloves, holding cleaning supplies.
A simple cartoon illustration of a house with a brown roof and a blue door.
A smiling cleaner holds cleaning supplies including a mop, bucket, gloves, and folded towels.
A team of smiling women in aprons and gloves holding cleaning supplies.
A team of smiling women in green aprons and yellow gloves holding cleaning supplies.
Overall Rating
4.4
/
5
Based on 13 reviews
Mall Ranking
#1289
Out of 2294 shops
Category Ranking
Not enough ratings
Negative Reviews
Giacomo Bottone
I understand this is a challenging period (lack of maid); however, Happy Home has provided a few options for a maid, sponsoring one maid. We have hired the maid, and after five days, she has decided to leave. (I am speculating here) I strongly feel that Happy Home wanted to extend the working permit to the maid and a contract from us and not provide a long-term maid. We have worked for 4 weeks to find a replacement, the few people sent for the interview, although selected they have decided to don't take the offer. At the end we have asked Happy Home for the refunds.. This took two weeks to provide a statement not transparent that was below the due amount. Now, after aligning to the refunds amounts, it is already more the two weeks that I have been waiting for the transfer.
Positive Reviews
Caroline Necia
good service
Olivia Cabaloan
I can't say anything but they are very kind.
Rosemarie Maduli
They are very happy and very kind here.
Josephine Palmos
Generous, kind, friendly staff and management are here to understand what Helpers and Employer's needs or whose it will be to be matched. Despite of a normal cases that we’re all have negative and characteristic differences, they’re ended up with possive results. A change to learn and grow more especially to us as Helpers.. From 2009 still counting here. Thank You so much Happy Home Agency.. Keep it up..👍👍 Great Service…
Wilma Lopez
I love Happy Home Agency. My agency in Singapore. Safe and Honest agency. They will take care of you. I will support Happy Home Agency
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