I would like to take this opportunity to express my sincere appreciation and heartfelt thanks to Karoll for your outstanding support and assistance in helping me find a suitable and reliable helper, as well as guiding me through the renewal process smoothly.
As a first-time employer, I had many questions and concerns, but you were extremely patient, helpful, and professional throughout the entire journey. You took the time to clearly explain MOM regulations, employment responsibilities, and important legal matters in a way that was easy to understand. This gave me great confidence and peace of mind.
I truly appreciate your willingness to share your personal experiences and practical advice, which were very valuable and reassuring. Your honesty, responsiveness, and dedication made the whole process much less stressful and very smooth.
Thank you once again for your excellent service, genuine care, and professionalism. I would not hesitate to recommend you to employers who are looking for trustworthy guidance and support.
With sincere thanks and appreciation.
Alissa Tay
5
Got my helper two years ago from UEA with the assistance of Jolyn. The initial interview/hiring process was seamless. Jolyn understood my needs and provided great profiles for me to interview. The profiles were so good that even before I could decide for some, they were already hired very quickly by other employers.
Fast forward to today, my helper's contact will be ending in Jan and I will be extending her WP! She has been such an integral part of my little family. Thank you Jolyn, and UEA for your 10/10 service all these while.
Suhana Begum
5
We managed to find a helper just within a few days since we needed someone urgently to look after our baby and they were able to find a suitable profile based on our requirements pretty fast.
Entire process was smooth, fast and efficient. Very professional and it was a great experience. We found someone to look after our baby and we are happy with our helper! Highly recommended if you are looking for a helper urgently. The helpers are also experienced and well trained. So very easy to adapt to your requirements.
HL Y
5
Pleasant experience with Universal Employment Agency. They were professional in their service and were attentive to our family need in filtering suitable candidates for our review. They were responsive to our questions and effectively managed the process to expedite the approval. Our helper is a great fit to the family.
Joanne Teng
5
I had a very positive experience with Universal Employment Agency Pte Ltd. I was refeerred to this team by my own child cluster of school friend's parents who are also using this agency. INDEED the team is professional, responsive, and genuinely cared about understanding our household needs before recommending suitable candidates.
The process was smooth and well-organized — from shortlisting profiles to arranging interviews and handling all the documentation. They were also very transparent about the costs and timeline, which gave me a lot of confidence.
Our helper has since joined us and has been wonderful — responsible, polite, and quick to adapt to our family routines. I really appreciate the agency’s follow-up support even after placement.
Highly recommend for anyone looking for a trustworthy and reliable maid agency.
Girlierose Cabiles
5
I'm grateful to this agency, they are kind and their staff responds quickly. I applied to find an employer and i appreciated on how they treated applicants, fhey make sure to find a good employer for the applicants. I will recommend this agency to my friends incase they like to transfer in the future. Thank uou Universal Employment Agency!
Cassandra Chw
5
Came across universal employment agency 2 years ago and has not regret ever since. The service of the agency as compared to others was really great. They are fast in their response, take note of what we need in a helper and streamlined down a list of helpers for easy selection. It has been 2 years and I am still very grateful to have a helper hired through this agency. They are by far the most professional agency I have came across. Highly recommended!
Seow Ling Lim
5
Universal employment is efficient and responsive. They were fast in surfacing suitable CVs based on my needs, quick in providing clarifications to my queries and gave good and fair views when we interviewed helpers together. When my helper joined, she also told me that the agency treats her well. Now we r engaging the agency’s help to renew our helper’s permit and they r fast and comprehensive. Would recommend their service!
Jason Kong
5
My experience with Universal Employment Agency Pte Ltd for the past 4 years have been very positive. The team is very professional and responsive dealing with my helper renewal process.
The process was smooth and well-organized yet seamless. They were also very transparent about the costs and timeline, which gave me a lot of confidence.
Iris Neo
5
I’ve worked with Karoll and team from Universal Employment Agency for nearly 2 years and have been very pleased with their level of service. They are super prompt in their replies and understands our helper hiring needs clearly; recommending the right profiles for our consideration. Have been very pleased with their service so far and would recommend to anyone who is seeking to engage a trusted agency. Karoll truly impresses with her professionalism.