Shop Reviews

Im last customer in the q last nite. A super nice short-hair guy was busy packing but took time out, used his trolly to help me load all 8 big boxes at the main road. Would like to thank him for the extra mile but he refused to accept a token of appreciation. Superb service level! Company please take note! 🙏 …

Came on a weekend afternoon and the queue wasn’t as crazy as the reviews says - but it’s nothing close to a short Q for sure 😅 Our queue started at the escalator and it was a mere 10-15 minutes wait unlike others who have waited more than an hour when the queue stretches outside of the mall. The process seems to be efficient, with us only being at the counter (manned by 3 pax) for less than a minute. Do bring along your own recyclable bags as they don’t provide any.

arrived at 755pm and got my free gift at around 840pm Note: as long as you reach there before 8pm, they will serve you Location: The Centrepoint (lazy to find the shop so easiest way is to just ask the staff over there hahaha)

Worst place to redeem, no signage no direction, shop nbr sudden jumps. Had to try comb to find more than 30mins with a child in tow. By time we managed locate it was abt 15min pass closing time with a queue still present but staff not willing to even be flexi. We are close you just have to.come back despite our explanation we be away and we had hard time locating shop. Fyi, it is hiding right at the back of CP, either you cut through the car park drive way or the back door else you need take escalator down then go till end and up again.

Went on a Saturday afternoon about 5pm. Q was super long till outside the building. But that’s not all, the Q outside is right next to a smoking box. Got to endure the smoke while the Q slowly moves😡. Super duper unhealthy. I see some people covering their noses and some of them even have red noses. Not sure if it’s the location or system that makes the collection so in efficient. The “Short Q” is so ironic. Maybe there could be other such collection points so as to disperse the crowd.

Name of the company should be revised to Long Q…. The Q is so long it’s snaking out the door…. There’s only one Q for all redemptions and only 2 counter staff. Efficiency is seriously lacking. Staff was polite enough to answer queries but I could hear his helpless resignation in his voice. Tempted to give 1 star but 1 extra star for helpless staff. But they can do more to change the system they are dealt with. It’s all still very manual. They have long printed lists of names and IC numbers then they flip the stack of papers to find or use like excel sheet. That’s why it’s quite slow. If you have a choice of gift redemption or cash voucher, do not choose gift redemption. The time wasted Q-ing isn’t worth it. Credit card companies must be nuts to choose this service provider with such poor reviews…. Doesn’t it hurt your own brand reputation?

Came on a weekday lunchtime to collect a gift here- it was a breeze! Just a minute at most it takes to verify and claim the gift. No queue at all. Bring your own carrier as gift items are given without a bag. Save the earth! Look for “Food Street” signage to get to this location, it’s easy to get lost here between the old and new building extension.

As much as it is called Short Q, it can be pretty long especially after work hours. However, the process for redemption is quite streamlined and there was orderly queue.

Went here yesterday to watch The Lost City. The cinema surprised me, the cinema screen was wider than expected, and the Dolby 7.1 Surround Sound was a huge surprise. The sound from the speakers was bombastic. If you are planning to watch a movie with the Dolby Atmos feature, then I would suggest watching it at Cathay as an alternative to GV. For the same student price, Cathay offers movies in the Dolby format compared to GV Max Dolby Atmos which costs $9. Also, they have a popcorn promotion at $3 for students too with an add on of $1.50 for a drink. What disappointed me was the aircon giving me frostbites despite the temperature not being that cold. So, if you plan to watch a movie here, bring along a jacket and wear it at the start of the movie!

I recently visited a movie theater in the middle of the town center, and while I enjoyed the movie itself, there were some issues with the overall experience. The theater is currently undergoing renovations, which resulted in a dimly lit environment that made it difficult to navigate. The cleanliness of the theater was acceptable, but the renovations made it clear that the facilities were in need of an upgrade. The seats were worn out and uncomfortable, and the overall decor felt dated. The theater's location was convenient, being situated in the middle of the town center, but the lack of lighting made it hard to find my way around. I had to be extra cautious when walking through the hallways and staircases. On the positive side, the movie selection was impressive, and the screen and sound quality were good. The staff were also friendly and accommodating. Overall, while I enjoyed the movie, I cannot recommend this theater in its current state. Once the renovations are complete, I imagine it will be a much more comfortable and enjoyable experience. Until then, visitors should be prepared for a dimly lit and somewhat outdated environment.