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See what customers are saying about our shops at Orchard Road Malls

4.2 out of 5

28111 reviews

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Cheryl Koh Cheryl Koh

Was gifted the Signature Couple Koyamaki Onsen and we had a good time there. Staffs was friendly and no hard sell after our session. Massage and onsen was very shiok! Will go back to try other type of massage another day :)

J N J N

Had a one-hour massage and a 40-minute onsen session. The place was clean and pleasant. Especially impressed with the cleanliness and feel of the onsen room. They thoughtfully provided amenities including towels, slippers, shower gel, shampoo, conditioner, shower caps, combs, cotton buds, cotton pads, hair dryer and a in-room water dispenser. Hope they maintain it well down the road cos mouldy bath areas and/or unclean onsen tub certainly would spoil the entire experience. Best ending to the experience? The staff did not even try asking me to sign up for any package. This alone warrants a return trip!

R L R L

We tried a 2-hr couple massage. Started with a good back scrub, followed by an hour of relaxing massage & 40mins of onsen. Place is clean and pretty conducive. Masseurs skills are not bad, although i think mine can be improved. I have requested for Deep for massage strength level but it was not good enough for me. The private onsen room is decently spacious and comfortable with an attached shower area. Overall, a pleasant experience worth trying.

Lin Eng Koh Lin Eng Koh

Wonderful experience at Elements Wellness Centrepoint. The staff were very friendly, environment relaxing. Masseuse was also professional and good. Love their onsen too. We had a wonderful couple spa time there. Will go again.

Drusilla Choo Drusilla Choo

Brought my husband for a birthday spa experience, the temperature of the onsen was great, it was hot enough. The steam room works well and I like that there is water provided inside the private onsen room. We were then escorted to our couple room for massage session. My massage bed was heated, the massage was good too. Highly recommended.

Scottz Lip Scottz Lip

Had a good experience here for a couple retreat! The masseur had great strength and technique, and the private onsen was super nice — very relaxing and clean. A few small things could make it even better: having some soft background music and mood lighting would really set the vibe. It’d also help if there’s a small chair in the onsen room for guests to sit when putting on shoes. Staff could also be a bit more welcoming — maybe greet guests and explain what to expect during the spa session. And it’d be awesome if there’s a small lounge area after the treatment with tea or snacks to cool off and unwind. Overall, still a really nice experience — just a few tweaks away from perfect!

Mark Wah Teck Hwa Mark Wah Teck Hwa

Enjoy the back scrub and massage section , the masseur were quite friendly. I enjoyed the onsen . The entire treatment and experience were really relaxing and therapeutic. Price is reasonable and acceptable. Highly recommended. We will definitely come back again.

Shermin Ng Shermin Ng

I had a really long week and after knocking off work on Friday I decided to treat myself to an impromptu massage and onsen session and found this place online. I texted them around 5pm to ask for a walk-in, they responded within 5 mins and 15 mins later got my slot confirmed. The massage (Zai) was very good. Usually I'm very ticklish but idk what magic technique she used because I did not feel uncomfortable or ticklish throughout and this was my FIRST massage that was like this ever. You can bathe if you get the onsen treatment and the onsen wasn't too hot. It was very nice and I will come back again

Dani Patts Dani Patts

It’s my first time in this hair saloon and Kit was amazing and assisted me in literally everything! From consulting to doing the right treatments and all:) He was very kind, friendly and professional in taking care of what I wanted and excelled in cutting my hair (layering) and colouring my hair! I asked him for advice and he made sure no mistakes were made and everything was meticulous👍🏻 Definitely recommend this saloon and Kit if you need recommendations for hair styling or colour but I’m sure the other hair stylists are great too! So so satisfied and I love my hair even more now, hehe

Annie Chea Annie Chea

I had an amazing experience at SO Salon. My stylist Sasah was very professional and honest — she gave me great advice about whether my hair was in good condition to dye or not, which I really appreciated. You can tell they care about the health of your hair, not just the result. The salon also pays attention to small details, like offering a blanket to make customers comfortable during the service. It’s such a relaxing and friendly environment. Highly recommend this salon and their amazing team.

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