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See what customers are saying about our shops at Orchard Road Malls

4.2 out of 5

28111 reviews

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Linda Loo Linda Loo

I have been a long time customer of Erabelle. I love the aesthetic environment of the place, a sanctuary, away from the hustle and bustle. What stands out most is the quality of the service. My beauty therapist Ms Kai Qi is extremely professional and so gentle with her hands. I enjoyed every of her facial sessions and the Oasis facial treatment is very luxurious and hydrating. I just simply love the the place and the services!

Fiona Lee Fiona Lee

The oasis face treatment is very hydrating and also soothing for my sensitive skin - able to see results, ie less lines and radiant. The shoulder massage during facial is very relaxing. Professional therapists and fantastic ambience - superb experience. Always feel refreshed after my treatment. Special thanks to all the therapists, especially Shirlin. The great customer experience is why I am a loyal customer.

Avis Peng Avis Peng

Personalized service. Prestige facial experience. Even the towels, bedsheets, and blankets are personalize with customer's name. They wash your legs, measure your facial skin parameters and finish with a full set of meals and drink.

靖茗Jing Ming 靖茗Jing Ming

Been a long time customer of Erabelle for the past 7 years. Nothing, but praises of their top notch service. Coco has been a wonderful consultant to my brows and Eyeliners. Which I always gain compliments after each touch up. Natural and looks great according to my face shape.

sokfung tan sokfung tan

My favourite No.1 facial shop in Singapore for 20 over years. I witness the shop effort and growth over the years in providing the best quality and services to the customer. Whenever my face feeling dull and dry I would come here to revive that super bright and glowing face after facial. My therapist is Minru and I really like how she handle my skin with care and gentleness. Not forgetting how the shop ambience make me feel... so relax and calm.

Vivianna Juan Vivianna Juan

Erabelle offers exceptional service with great attention to detail. The team is professional, friendly, and dedicated to providing a top-notch experience. Highly recommended!

Monica Bhagwandin Monica Bhagwandin

I was treated by Ms Ooi Pei Xuan, she was amazing! My skin looks like new, glowing lifted and radiant. J wish we had this spa service in my country too. The sale facial is a must try! I will come back for sure. ms Xuan is very skilled too and has the softest hands

Grace Lim Ngiuk Yoong Grace Lim Ngiuk Yoong

Being a loyal & faithful customer for many years, I enjoyed & appreciate the many services I experienced - from facials, massages to eyebrow / lip embroideries, etc. The service staff are excellent, professional, well trained, polite & proved themselves to have “Service from the Heart”. I love the ambience, cleanliness & quietness of the room as well as the unique decors at every corner. I felt so rested & relaxed. Today, I am very happy that meal service resumed after being stopped since pandemic. Keep up the outstanding good work, everyone at Erabelle.

Connie Connie

Experienced the facial at their newly opened flagship shop at The Cathay. The ambience was nice and tranquil. The entire shop design gives a calming and relaxing effect the moment you enter. The team serves with passion, professionalism and dedication. Always enjoyed my facial and can feel the sincere service that the team provides, especially Min Ru who is always so attentive to small details. Her dedicated service is my main reason why i have been their loyal customer.

Sok Hoon Tan Sok Hoon Tan

A beauty salon with beautiful aesthetics and calm vibes. Can see much efforts put into decoration at the salon. Staff are friendly and approachable. Jeannie Chai has been my therapist for a while, I like how she remembers my skin needs and for each visit, she would tilt the bed to the angle I need for my head and feet! While she's gentle in the facial treatment, I love how she gives me a relaxing shoulder massage with her strong hands. Truly enjoy every visit when I can thoroughly relax.

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