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See what customers are saying about our shops at Orchard Road Malls

4.2 out of 5

28111 reviews

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Food lover Food lover

The food is not Hakka authentic. My Yong tau foo filling doesn't have the salted fish taste and the filling is not made with pork. The Lau Shu fen dry noodles has vinegar sauce which is quite different from the usual black sauce. The fried fish fillet in pomelo and yuzu sauce was served in very big chunk. Fish itself is tasteless unless u dip in the sauce Overall food is average and probably not worth to revisit.

EnE EnE

Food is reasonably priced for Orchard road. Vinegar pork trotters on the sweet side we would have preferred a tangy version. Hakka abacus one of the better ones in sg, we could taste the yam in the abacus seeds. Many restaurants tend to use too much flour.

L Chan L Chan

Had dinner here yesterday & found it to be a pleasant experience overall. The food has a zi char feel but with a slightly more refined presentation & setting. Dishes were flavourful, comforting & thoughtfully plated. The ambience is casual yet modern, making it suitable for family meals or small group gatherings. Service was polite & efficient.

Hiriya devi Krunakranan Hiriya devi Krunakranan

Such sweet & welcoming receptionist/customer service. I went to the store on 9/5/24, attended by a young girl who was also patiently training the new employee there. She explained the membership and offered me a good discount upon signing up. Thank you for the service; deserves 5 stars.

Basic Athleisure Basic Athleisure

Orchard outlet has items from $5 onwards. From brands from Zara to love bonito

Maya Bunardyn Maya Bunardyn

You can get lower price for good quality clothes. So happy can find my favorites brand is available.

Keng Cheong Tan Keng Cheong Tan

Upscale Chinese Hakka food joint with a good variety of dishes for sharing thus good for small gatherings especially for those who love Hakka cuisine. The abacus is authentic and the braised duck is flavourful and tender. These 2 dishes were the highlight.

Choco Sundae Choco Sundae

As a frequent patron, it was appalling to encounter the girl working closing shift on October 8, who was extremely rude, obnoxious and full of herself. We had many things we were considering buying, she started trying to kick us out at 8:15 pm when store's official published closing hour is 9 PM. Btween 8:15 and 8:20 PM, she proceeded to ask us 3 more times to hurry up and leave. She was on her cell phone from the moment we entered the store, for the whole time till she tried to rush us out. She was texting instead of paying attention to what was going on in the store. No hello or thank you. When we questioned why she was closing the store early, she rudely said she had closing duties so needed customers to get out early, and she was following her boss' order. I told her I've been to the store and other locations many times before, never experienced closing early or got asked to leave early in such a manner. And suggested she could inform her boss since we had many things we were interested in. She started telling us about her closing duties, to justify why she was rushing us out. It was very unprofessional so I advised her it wasn’t our business. As customers, we were there for a fun thrifting experience, which unfortunately wasn’t the case. She was still on her phone, even when she was removing the hangers (with one hand, and another hand texting) from our clothes, which was making some of the fabric being pulled and damaged. I called her out and asked her not to do that. She got upset. She began getting extremely snarky, made sarcastic and rude comments towards us. When I was about to pay, she said "You should know how to pay since you've been here so many times". She also didn't bother recording membership details, or offered me to use a voucher I had on file. I had to handfeed my membership details to her, and later found out she still never entered it (on purpose) so I'd miss out on points. When I asked her to at least fold the pile of clothes we bought she said "there's no customer service here". No wonder this store is going to close soon.

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