Hanson Ng
I think branch manager needs to provide proper training. The employee doesnt know how to redeem the voucher, I told her i have no problem redeeem at other branch yet the employee ask me to call to check. If I have no problem redeem at other place. And the employee said previously happened once to other customer and the manager said the same thing. I mean if i can redeem at other branch meaning the problem is not my voucher. I then exit store and redeem at dhoby ghaut mrt 7 eleven and there is no issue. 7Eleven was supposed to be convenient store but this particular one seems to be inconvenient store