J Lee
Impeccable service by Pui Theng. Warm, welcoming and a highly personal experience. As a watch collector, I brought my antique Patek Philippe Circa 1902 Pocket Watch from the 19th century into the boutique to seek advice on pulling out the extract from the archives for this beautiful time piece that is over 120 years old. Pui Theng patiently facilitated an appointment for me at the service center for that purpose. I also tried on the classics from the Aquanaut, Calatrava and Nautilus lines. Before I knew it, more than an hour passed by. It can only be attributed to Pui Theng who made the experience so seamless as we took the time to appreciate the time pieces and chatted about the beautiful art of watchmaking. Truly a top notch visit. The historical, generational, masterful craftsmanship of the Patek Philippe Brand at its finest.