Shop Reviews

Shout out to Linus. Dude was so friendly and gave me ample of time to decide my purchase. 10/10 coming back to buy more goyard bags just because this guy enables my purchases that makes me happy hehe.

I love the shopping experience at Goyard Takashimaya Singapore with Linus, who is always very friendly and helpful, makes us feel warmly welcomed!!! Trying to find us the most suitable items even though sometimes there are short of stocks. He is also very professional and passionate about his work, knowledgeable around the brand, I will definitely visit him again!!!

Lots of choices in many colors. I was taken care by LINUS CHIA who always give a very good recommendations, tips and always smile. I asked him if he had lunch at 4 pm, he still didn't and even no time to go to restroom because customers always come. With his great services, I ended up buying two pieces. He can also speaks Thai! Impressive!!

Back in Sept 2024, came down 2x within a week to purchase a few bags for my wife and a trolley luggage for myself. Delighted with the service from Abdillah. Patiently assisted us on both occasions. When I came back end of the year to get it repaired things seemed to get worse. Abdillah is no longer around thus couldn't make an appointment, and had to queue. We had to fly in from Australia to collect this! They don't seem to recognize/appreciate returned clients. The repair service had some hiccups. No regular updates, and even on my recent visits to collect the luggage, service was way below par. Till today I still had to text Abdillah who is no longer with the brand to assist me. Think the company indeed let go of a reliable/valuable staff.

3rd visit and by far my best experience. We were greeted by Jia Jun who was warm, patient and took the time to let us try on all the bags we wanted to have a look at. Please look for him if you can :)

Worst experience purchasing a luxury bag in my entire life. I will never buy a Goyard bag ever again. No thanks Maision Goyard on your crappy company policies which result in terrible customer service. I am singling out in particular the one regarding “no photos allowed” in the shop, and no refunds or exchanges for “premarquages” which is basically a crappy painting

Linus was very warm and welcoming. He really understood the client’s needs and provided the best joyful shopping experience.

I’d like to compliment Jia Jun for his wonderful service. He was very friendly, soft-spoken, and patience with all my questions. The whole transaction was smooth and hassle-free — really appreciated it! The rest of the staff were also friendly and attentive when we walked in, which made the experience even better. I just had one small doubt: after I got home, I noticed that the receipt mentioned “assisted by” Karen..not Jia Jun. I’m not sure if that’s just a system thing, but thought I’d check in case there was a mix-up. Thanks again for the great service!

I had the honour of Linus assisting me in my visit. Linus immediately greeted me as I walked in and offered assistance with a smile and infectious enthusiasm. He quickly found me everything I was looking for (I had a mental list), and the purchase process couldn’t be smoother. Linus also provided me with information about other products and some history on the brand which I am always interested in hearing. I purchased four items today. Thank you to Linus and I will be back again. Excellent customer service!

What a great shopping experience with the SA Jiajun we met at Taka. He provided us with outstanding customer service that exceeded our expectations. His patience, friendly demeanor, and professional communication style made a lasting impression. We're eager to return and shop more thanks to his exceptional service!