See what customers are saying about our shops at Orchard Road Malls
4.2 out of 5
28111 reviews
Wanlin
Getting my glasses here was the best choice I made. Ann helped me with the eye exam and selecting the most suitable lenses. She was patient throughout the entire process. Simon helped me adjust the frames, repeatedly fine-tuning them to the most comfortable and perfect position. I sincerely appreciate their help.
Camilla Loh
I visited the store to get my glasses adjusted after another place couldn't fix them. Simon went above and beyond to help and managed to repair them back into shape. Really appreciate the great service!
shiny
Simon and xiang hua were really personable and knowledgeable, sharing a lot of tips to care for my new glasses.
LouisL
Simon served me with utmost passion and clarified all my enquiries with professionalism. 10/10 service.
Carl
I have been making glasses here for the past few years. Simon is very professional and knowledgeable with suitable advices.
Jason Lee
I want to sincerely thank Simon for his outstanding service. His dedication, reliability, and positive attitude have made a real difference.
Ken Motokura
Thanks to Simon and staff at Taka. Excellent service for maintenance and adjustment of glasses at no charge. Impressed by Laid back but highest quality service.
Manoj Nathani
I have been a loyal customer at Paris Miki (Takashimaya branch) for many years and I consistently receive exceptional service from Wei Peng. Her professionalism, attentiveness and dedication to ensuring customer satisfaction are truly outstanding. Wei Peng goes above and beyond to assist with my needs, making every visit a pleasant and seamless experience. I highly recommend Paris Miki at Takashimaya, thanks to the remarkable service provided by Wei Peng and the team.
Sandra Tan
Not sure how Paris Miki managed to get best service award for 2025/2026, because when i went to the store the sales woman just stared at me in silence from the side while i tried on a few specs frames. there was 'no hello how are you doing' 'can i recommend you some frames etc ', instead she gave me the vibe like she wasn't keen for me to try the frames. there were also 3 other staff members just sitting around not serving any customers so it's a real mystery how they got the award. also the frames are mostly all $600-1k per frame, so if thats ur budget then this is the place for you. i asked if they carried the other japanese brands which i heard my friend say they do n its on the reasonably priced end, but looks like this outlet does not.
Jiayi Goh
I don’t usually write Google reviews but I felt that the excellent service I received from Xiang Ning at Paris Miki Takashimaya on 13/12/25 deserved recognition. She was attentive, friendly and patient in assisting me with my first pair of optical glasses, making my first shopping experience at your Takashimaya outlet a truly pleasant one.
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