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See what customers are saying about our shops at Orchard Road Malls

4.2 out of 5

28111 reviews

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Song JY Song JY

Amazing service by Ms Lin Yang and Ms Emma ❤️ Gave a few of my requirements and they know just the right one to recommend that fits all my requirements. They are very knowledgeable about the products and having the foresight on how to pair the different bags with different lifestyle and age group has truly saved me a lot of time and really enhanced the shopping experience. Their professionalism sets this store apart from other Kate Spade outlets. Super happy with my purchases and the shopping experience, will definitely be back again!

tanya tamara tanya tamara

The sales lady was very nice and helpfull. Unfortunatelly i forgot her name so sorry :( She was Indian-Malay. She understand what i need without forcing me to buy. She explained the product very well and very patient. She gave me 2 bottles of water as well. It was a great experience to shop even in a small branch. Thanks 🫶🏻

Jo Jo

Best customer service ever, kudos to Mun. She is very attentive and patiently wait for me to choose the items. Also, she even give me suggestion and some tips how to take care the jewelry. Other staffs also polite too. 👍🏻👍🏻 …

Linda Ang Linda Ang

Had such a great experience at Kate Spade Takashimaya! Jay, who’s from Thailand, was super friendly and welcoming. Jay was super friendly and helpful, and made shopping easy. She gave really good suggestions without being pushy, and you can tell she genuinely cares about helping customers find the right piece. Thanks Jay for the awesome service. 👍

dinghui shiu (dingding) dinghui shiu (dingding)

Was pleasantly served by Rachelle as we were shopping for a gift, she was patient and attentive to our concerns. Glad to be assisted by a professional while shopping during festive seasons, happy to come by next time:)

Richardo Poliman Richardo Poliman

lucky for my sister! it was a big discount day at the store, she got a brand new wallet with a half price

Premala Benogopan Premala Benogopan

Bad attitude of the store manager,a Chinese lady who obviously does not know basic customer etiquette and curry favour which customer she wants to interact with and even after my purchase of $400 worth of handbag, not even a mere word of thanks from that woman!Like seriously?!Never stepping into this store ever again!

BA moonlit BA moonlit

Really professional and bubbly friendly service from a Filipino lady SA. Glad to experience this standard here in Singapore.

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