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Went there for a facial 2 weeks ago. Nice calming atmosphere. Products itself were really good to begin with. However, the facial was unlike any facial that I've ever been to before. There was no scrubbing, no machines and no extraction. The 1.5 hours was filled with a full face, neck and shoulder massage! My skin felt so lifted and firm after! Also great cuz I didn't walk out of the parlour with red or swollen face! I felt like there was no bloated-ness on my face!