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See what customers are saying about our shops at Orchard Road Malls

4.2 out of 5

28111 reviews

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Kalpana Tasha Kalpana Tasha

Bought a thumb drive for $50 (after a $10 discount he gave). Was in a rush and didn’t check the price online. It retails for $24. Truly feel so scammed and I’m not even a tourist.

Kevin Tan Kevin Tan

Bernard was very friendly and helpful! His workmanship and price was reasonable. He changed the battery and strap of our watch! Now it works and wears well again!

E B E B

Total scam! Dont go there for IC photo taking. Greedy n dishonest. None acceptable by immigration. All call and email never answered. When I went next days for refund or retake by another person was angrily rejected and the guy shouted nonstop at us. He even shouted go complain! Simple if you stand by your shop sign offering NRIC Photo then do a proper one! Took 2 different photos both rejected on technical and lighting problems! So bad luck went in n waste time n effort

Michael Stark Michael Stark

Do yourself a favour and do not go to that shop. Greedy, dishonest, lying, terrible attitude, lack of professional courtesy, not even dreaming of any customer service, deceiving and what's the worse totally in-capable in doing his job. I went to change the battery in my Armani watch I was advised to also change a rubber, I was charged 55$ (in my opinion way overpriced but hey ho). The watch leaked water few hours later. When I went back he took my watch for a check up. Few hours later I was told it was my fault because this watch was not meant to get wet, because it's just "a cheap Armani" (actually you can dive with it up to 30m). He tried to charge me another 15$ for someone else fixing his mistake. When I refused to pay again, he refused to give the watch back. Police got involved and I got my watch back.

Frank York Frank York

Do not buy anything from this retailer, especially if you are a tourist. Albert has a very assuring style and grabs you the minute you even look at the store window, He will sell you a camera, even when you don't want one. However, to make matters worse, he will charge you twice the recommended retail price, whilst claiming to have the 'best prices in Singapore". The camera I was sold cost me $1200 Australian dollars at Jim Col Enterprises, whilst at home in Australia it retails for $499 dollars. Albert talks like he is doing a good deal for you. I knew I should not have purchased but he is very persuasive. Do not enter this store because they are not there to take care of your interest. I feel like an idiot, but will be happier if you need my warning. thanks,

kaiwen yeo kaiwen yeo

staff are always friendly 👍🏼 …

Miognette Vallesfino Miognette Vallesfino

The staff are helpful especially Teller Ghie. She is friendly and always go extra mile. She always serves with a smile and Happy heart.

Relaxed Soul Relaxed Soul

Front desk lady very high pitched, even I'm asking in a very polite manner. :( Won't come back at this remittance.

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