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4.2 out of 5

28111 reviews

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Ong Jia Xiang Ong Jia Xiang

Not the first time where I’ve had to wait 30 mins or more despite scheduling a consultation. This time, there was no other patients except for someone who was already seeing Dr Lau. After 25 minutes, I asked to just top up my medication over the counter as I had another appointment. The staff proceeded to call Dr Lau and assured me it’ll be my turn soon. After another 5 minutes I asked again to just top up my medication and that I could come back again in a few weeks for the consult. Just nice, the doctor was suddenly available and insisted that I step into his office for ten seconds (literally so they could charge me their consultation fee). Add this to the $20 rescheduling fee, this might be the worst clinic I’ve ever seen - clearly just focused on money making and not patient experience. There are better clinics out there, come at your own risk.

anonymous anonymous

Very disappointed with the clinic. I had consulted doctor about the procedure to remove moles and price charges but the final charges was not as what I’ve been quoted. Nurses fixed an appointment for review after few days of treatment. Less than a 3 minutes review, I was told by the nurses to pay for the consultation fees (perhaps for doctor check any infection on the wound???) The information and fees charges guide provided was blur and not clear to the customer. Feel like cheated, the clinic could be more transparent and clear on the information given.

Xin Ling Xin Ling

Dr Serene Ang is a patient doctor who takes effort to understand your concerns and come up with a treatment plan. She recommends products only when necessary. Treatment for skin definitely takes time. Give it at least half a year. Appointments with her have always been on time. The most delayed I encountered was only by a reasonable 5-10min due to patients ahead, which is totally fine for me. I appreciate her service.

Lydia Lydia

100% impressed! Went to Dr Handry for Fractional CO2 laser for my acne scars and pigmentation and I saw results within days. The nurses are also very kind and considerate, they prepared a very comprehensive care package and called me during the week to make sure I was feeling okay. The care package included oral antibiotics, antiseptic wash, golden lipid, antibiotic ointment and moisturiser. Total was 1.2k since I have some products already. Highly recommend!

Kerk Siang Ying Kerk Siang Ying

Dr Lynette Yap is kind, caring and good - my son’s exact words. My son has been seeing her for eczema in the last 1.5 years. She has been very patient in diagnosing and never jump straight to using steroids right away. She is very patient when seeing my son, never hurrying us through. Fast forward 1.5 years, my son’s skin is so much better and we hope to maintain this condition.

A. Alwin A. Alwin

Great place to find curated, great quality, eco-friendly, locally-sourced items. Service is top-notch since you'll be attended by the owners themselves. Totally recommended for residents and tourist alike!

Jane O Jane O

I highly recommend consulting Dr Yap - she literally saved my skin! I’ve been visiting Nik’s for about 4 years already and initially I would consult Dr Ong but since she’s the founder, the waiting time is often very long and she recommended Dr Yap for some of my treatments. Even though Dr Yap is young, I realized that she was full of knowledge and a wealth of experience. Last week, I suddenly suffered from an awful strep skin infection - it was awful enough for people to gasp the moment they saw me. Imagine painful blisters oozing out yellow liquid, open sores, clusters of yellow bumps and swelling that makes your face look 2 times bigger - that was my face. She immediately prescribed oral and topical antibiotics and broke down what my skin care regiment should be and in a matter of days, my skin healed and now it’s as good as new or even better than before. I can’t thank Dr Yap enough for being so kind, responsive and helpful. I also really like that she doesn’t push treatments or products but tailors each experience to what I want. Thank you so much Dr Yap for being such a precious gem in this industry!

Rajan Chakradhar Rajan Chakradhar

With a good selection of products, this store is a gem for people who are looking for something sustainable. We were also well-received by Iffah who is very friendly and helpful.

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