Shop Reviews

I was served by Kacey, she was very friendly and professional. I always happy and satisfied whenever she does my brows. Thank you Kacey!

I’ve been doing my eyebrows here and it’s great! I’ve done two rounds of it but I was sold the Lip Define package which I totally regret. The pain of doing it was like being at the dentist! They were like tattooing your lips and that wasn’t mentioned in the sales. This really wasn’t what I signed up for and I left with puffy fish lips to deal with for awhile :( Review after 24 hours- I love that my lips have a colour now and I don’t have to apply lipstick even with a mask. But the pain of this service just needs to be made known to customers- that a tattoo needle will be used on your lips. I can’t imagine the fear and pain for customers who hate needles!

really amazing service from Hera and Candy. Received threading from Hera and she took the time to understand what I wanted and kept checking in with me if I felt pain which I appreciated. Candy answered my long list of questions regarding brow embroidery and even suggested me on the shape etc. I had an insightful session and I will definitely be back. Thank you so much to Hera and Candy again <3

Went for my first brow thread and tweeze with Hera today, and it was a wonderful experience! She made sure I felt at ease throughout the process and kept checking in on me. I also really appreciated that she advised me on which brow shape would suit me best and how I should draw my brows moving forward. Additionally, the receptionist (Amy) didn’t hard-sell any packages, but instead provided information in a way that felt natural and welcoming. I’m really happy with how my brows turned out in the end—they look amazing! Overall, a pleasant and professional experience—I’ll definitely be back!

Uma is the best eyebrow therapist I’ve been do, and it’s been years of just horror stories. She’s gentle, hygienic, knows what she’s doing and always makes my brows look sleek. Thank you Uma 💕 …

First time doing eyebrow threading and I am glad to have been under Uma's skillful hands. She was able to turn my unkempt brow hair into a really neat and pretty one with a visible arch. Nisha, the receptionist also provided great service. Thank you! Will come back.

Depending on my schedule, I would go to different Browhaus outlets for convenience. Managed to get an appointment with Moon today and I am quite happy with how it turned out. She is quite meticulous and careful with how she does her work. Noticed that she did not rush for the thread/tweeze treatment and she is quite careful to make sure that the brows are even. Moon also takes the time to check in with me during the treatment and I appreciate the communication. Will definitely look for her again if I go to Browhaus Wheelock.

Today was my first time trying brow threading and Uma was really nice and did a great job. She cleaned up the natural shape of my brow and made it look even. I'm glad because I was afraid I would end up with a weird high arched brow but she just made my normal brow shape look better. I highly reccomend her!

Many thanks to the Browhaus Wheelock team - you gals were FABULOUS: from the patient, service-oriented, and understanding reception staff to my friendly and efficient therapist KC. Great job, ladies (keep it up! :)

Did my brow resurrection (soft brows) with Fifi today. Painless experience! Eyebrows came out really nice and natural. Take note if you want to engage her, you have to book early, she is usually fully booked! She is also very professional in her ways of explaining what suits you. Highly recommend and I’m not one that usually leave reviews!