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See what customers are saying about our shops at Orchard Road Malls

4.2 out of 5

28111 reviews

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Coco O Coco O

Very nice option for breakfast, high tea or a quick coffee refreshment on Orchard. Food pricing is very fair - it's good quality food and generous portions. There's also a good range of vegetarian options. The seating is airy and bright. The cafe is at the entrance atrium, with a glass window in the ceiling: Sunshine comes in, but it's not too hot. Perfect compromise.

alissa alissa

Had the kids' fish fingers and chips, the chips were a bit burnt but also stale somehow The meal came with a free kids' drink and I asked the server if I could top up extra to upgrade coffee. He said he will check then didn't return to my seat but the order was definitely placed. Come payment time I was charged separately for the coffee, and on the list of orders it said that I should have gotten apple juice which I did not get. Cashier was nice enough to explain to me that it is not possible, but she did give me a discount (I think their coffee is really on promo, it is not staff discount). Still, the server should have just: 1. Told me not possible 2. Asked me if I want the free apple juice Atmosphere is nice. Dining time is 1-2 hrs but the place wasn't packed so I was allowed to overstay

Evelyn Lee Evelyn Lee

Came by for lunch yesterday and tried the Chicken & Mushroom Pappardelle: $18. The meal was very filing and wholesome with garlic bread, pasta and salad. Chicken was tender and mushroom sauce was indeed very delicious. However, the salad could be better with slightly more dressing. The service could also be improved. My lunch partner and I ordered the same food. Hers came and mine was left sitting on the counter while 1 waitress was serving drinks to another table and 1 was just standing there. We had to inform them that there is 1 more set pending.

Abu Faris Abu Faris

Good place with great service for a coffee accompanied by say, a slice of 🧀 with friends. Convenient meeting point - access to NS line MRT & public parking lot just across Wheelock place.

Vishwar R Vishwar R

Always a wonderful experience here! Exceptional service especially from Fely, who goes out of her way to ensure we are comfortable and takes care of our orders with utmost care! Truly the best! Always the best time, always look forward to be here.

Dilup Talaiver Dilup Talaiver

So my daughter n I arrive at 7:50pm and even before our order is taken we are told by the server that the seating area closes at 8:30pm inspite of the café closing at 9pm as published. The coffee was awesome as usual but the jacket potato was not up to par just potato with cheese on top some not even heated enough to melt. When our bill was bought the same server reminded us that we need to vacate the area by 8:15-8:30pm bcos they have to clean n mop ??? I rechecked with the cashier and was rightfully informed I don't need to leave at 8:30 n can enjoy the rest of my coffee. Wish the servers were better trained on customer open times.

Sebastian Lee Sebastian Lee

Food was really below average - dry and lacking taste. Got the fish & chips and cod fish fish cake, on top on a croissant. If the ingredients came from frozen M&S Food, I'm definitely not buying them. While the croissant tasted decent, it is still not enough to cover the disappointment on the main dishes. Service was however good and prompt. Restaurant is spacious and a good place to chit chat.

Peiru Zheng Peiru Zheng

Very disappointing service. We went there at 630pm and the place was just half full, with many customers sitting around with their laptops and phones. There were no indication that they will be leaving. Customers were waiting in queue but the staff refused to sit the customers in the other empty section, claiming that they are doing a clean up for pre closing. Reason cited that there is a lack of manpower. I can understand that there is a lack of manpower in F&B, however given the established brand of M&S, the service should have been better. Closing half of the restaurant 2.5 hours before actual closure is a bit too much, especially during dinner time. At the same time, we just needed a quick drink and bite and have to leave at 7pm. We spoke to the supervisor and reasoned out with her before she reluctantly let us into the empty section. Another set of customers also had the same frustrations. In fact, they were overcharged and the staff got their drinks order wrong. Even with the fumble, the server still wanted to serve the wrong drinks to the ladies which they insisted it was wrong order. Hope the management can find a way to work around this as the M&S brand will continue to be impacted negatively with such delivery standards. This experience has left a distasteful impression of the M&S brand which I had high regard for. It is a pity indeed.

Ann Teo Ann Teo

Very nice environment and all nurses are detail, friendly and gentle. I have been to other clinic for heath check but so far this is rheBEST! Highly recommended

Apple G. Apple G.

Did my health check up today at the clinic, friendly and comforting staffs throughout my stations!

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