Shop Reviews

Excellent service from Naufal who is ever so smiley and patient whom went that extra mile to help me find the hiking shoes. Great shoutout to Paul as well. Thank you so much for sharing your experience and advice on this newbie in finding the right shoe suitable for me. Keep up the great service and smiles. 😊 …

A very pleasant shopping experience at the shop. Wide variety of outdoor brands and gear. Liana was amazing in helping to recommend and find the right Keen shoe after I told her what I was looking for (thank you!). The ambience and environment is also very inviting and cozy. Love the experience and we'll be back!

Both lady and gentleman who served me were very friendly and knowledgeable in the hiking shoes I was looking at. Most importantly, they were able to show me the shoes that match my budget. I am very impressed with this chain and have signed up as a member. This won't be my last purchase. Highly recommended!

I had a great experience at the store thanks to Daryl! He was friendly, attentive, and genuinely helpful throughout my visit. He took the time to understand what I was looking for and offered thoughtful suggestions without being pushy. His warm and professional attitude made the whole experience pleasant and stress-free. Thank you, Daryl, for the excellent service — it truly made a difference!

I had the best experience shopping at outdoor store at Weelock. Sales guys Akalil and Hafiz were great in attending to us!

Had a wonderful shopping experience here and Rafi was especially helpful, patient, and friendly. He kept the store open for us even though it was way past closing time and even took the time to make sure we got new pieces. Thank you so much for making the shopping experience less stressful and so much more enjoyable Rafi!

Exploring trekking outfits in the store and was warmly welcomed by the staff. The staff was very friendly and patient in explaining and helping me choose the items most suitable for my trip. He was well-informed and gave great advice. Thank you very much for your support and patience!

A wonderful shopping experience enabled by Rafi. One can easily tell, he’s the kind of crew that serves with passion. From his warm welcome, to him engaging all walk-in customers as much as possible. He even sourced for answers from my partner’s technical questions on the down jacket he was looking for. As far as suggesting alternatives, making sure we know there are more options in the store. While at the same time, on a constant lookout as to what other customers might need his help on. We may not have immediate winter apparel needs but we sure know who to look for when it arises.

Very friendly and professional staff who are really helpful. The wide range of products makes shopping really convenient.

⭐ If I could give less than 1 star, I would. I had a consultation with Dr. Ewen Chee, who recommended Morpheus8 treatment. I returned on the scheduled day, had numbing cream applied, and was about to begin when Dr. Chee suddenly told me I’d be doing a different treatment instead. I was given no prior notice and no clear explanation—just told to switch at the last minute. When I said I wasn’t comfortable with this and might stick with the old plan, he admitted the Morpheus8 machine needed parts and may not be ready for 3 weeks to 2 months, and that he couldn’t guarantee anything. My face was already numb, and I left without receiving any treatment. I lost an entire morning for nothing—from 9AM to 12PM—and also wasted a prior consultation. What upset me most was that when I asked Dr. Chee to explain the change, he raised his voice instead of offering a respectful explanation. I'm so disappointed and I don’t recommend this clinic to others!