Shop Reviews

Great experience to replace my regulator allligator Strap. Clarise"s patience & exceptional hospitally really helps to make a huge diffenence in my choice & a very happy outcome. Somehow she sense is my 1st Patek collection & pleasantly offer to schedule an appt specially to engage Patek tech team in a comfy rm to patiently guide & provide me a complete knowledge on how to adjust & maintain my 1st Patek. To Carise & PP team, thank you for the enjoyable experience.

Truly class and the pinnacle in terms of customer service standards and an exceptional tech team. I really appreciate the help rendered to my watch, though a minor issue, the watch techincians went out of their way to help resolve it in the most efficient way. 🙏🏻 Amazing client consultant team, felt most welcomed, at ease and superb follow ups. 💯

Went down for a strap change. Rachel and Sharon were both very friendly and welcoming. Great experience. Special thanks to rachel for being so patience adjusting the length.

Impeccable service and attention in customer handling. Very friendly and great attention to detail, even sent us out upon leaving. Very good impression as the appointment booking is very easy and seamless.

Big thank you to Vicky Wong and Claris 🙏 My servicing repair at PPSC was well taken care of 🙏 Kudos to you guys and sincerely appreciate your service! From service ref: xxx592 …

What a delightful experience, thank you Rachel &team for such excellent advice re my strap. The PP SG Center strengthened my relationship to the brand.

Sharon was exceedingly helpful. It was my first visit and I didn't know what to expect. She offered sound advice and welcomed me with warm hospitality. Look forward to visiting the centre again, as much as I hope I don't need to ;).

From the moment I stepped into the Patek Philippe Service Center, I was met with exceptional service, especially from Ms. Claris Tan. Despite arriving without an appointment, I was promptly attended to with care and professionalism. Ms. Claris’s attention to detail was remarkable. She took the time to thoroughly explain the entire service process for my watch, ensuring that all my questions were answered. She even guided me into a private room where she went over every aspect of the service, including a clear breakdown of the costs, setting clear expectations for the work to be done and the collection timeline. The hospitality added an extra touch – I was offered a refreshing coffee, and the whole experience felt personalized and genuine. This level of customer care is truly rare, and it left a lasting impression on me. I will certainly be returning for all my future Patek Philippe servicing needs.

I had a great experience at this clinic! The staff were super friendly and made me feel very comfortable as soon as I walked in. The service was excellent—they were kind, helpful, and really cared about making sure I was taken care of. The Dr Vicky was very professional and explained everything clearly. I could tell I was in good hands. I highly recommend this place to anyone looking for quality skin care in a warm and welcoming environment!

Warm and friendly doctor. Service is always impeccable. The therapists are knowledgeable and give great advice that suit your skin condition. Clinic is clean and comfortable. Special thanks to Verene for your care and detailed service! Am a long time client (more than 5 years) and will always be back. - meiyi