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See what customers are saying about our shops at Orchard Road Malls

4.2 out of 5

28111 reviews

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Monica Ramila Monica Ramila

Amazing quality and service all for eyes one stop shop. Good eyeglasses selection, great service and quality. They do it all prescription to repairs. Zeiss quality lenses. Very happy with my new glasses, new prescriptions and even got my old ones repaired to have ready when in need.

Harry Zhou Harry Zhou

Recently bought two excellent pairs of glasses for NS, which Raylite has a solid selection range for. On top of their friendliness and patience, Damien and Zac were highly knowledgeable on maintenance and lens materials, providing much-needed clarity. Moreover, Damien was very efficient with adjusting my current pair of glasses on two occasions. The selection of eyewear in general looked quite generous too. Highly recommended! :)

Connor Lin Connor Lin

This is my first time purchasing the expensive Zeiss SmartLife Digital Pro personalized lenses. The experience was excellent—no hard selling, and the staff were very friendly and helpful. Highly recommended! I will bring more my friends to you.😊soon …

kel kel

I arrived about 5 mins late for class, but was denied entry due to the 3 minute policy. I thought the studio was being very rigid, and unfriendly. Furthermore, I simply requested for them to mark me as attending the class because I didn’t want to get the cancellation penalty from CLASSPASS. They said yes to make me as attending. But 20 mins later, I’m notified that I “missed” the class…but I didn’t? I literally denied entry. I think the studio is managed in an overly strictly and unfriendly manner.

User2025 User2025

DO NOT VISIT. Extremely narrow minded, did not let me into the class though I was a few minutes late. Super inflexible and inaccessible venue. Not worth the effort going all the way there. There are plenty of other way more accessible and flexible gyms around.

Niki Niki

Great workout it BURNNSSSS, mirrors everywhere were rly useful, and the reception was helpful and friendly

Alicia P Alicia P

Been with elev8 for reformer since I was 3 months postpartum and the classes helped heal my diastasis recti (separation of abs from pregnancy) within a month. Most of the instructors plan the class well and the movements are not awkward or uncomfortable. They are also very attentive and would quickly adjust your form. The team behind elev8 is also very empathetic and helpful. Have been enjoying reformer with them for about a year now!

Malini K Malini K

1st experience on this. Great but not for short people like me of 144cm height. Coz i try to stand and cycle spin but the seat keep hitting my buttocks. Coach melissa was good n songs played are taylor smith her fav n most of us too. Thanks to my workplace to intro this session for our bonding time.

Ivy Di Ivy Di

Disappointing Experience at ELEV8 I recently had a frustrating experience at ELEV8 that I feel compelled to share. I arrived for my class just one minute late, after the three-minute grace period had already passed. To my dismay, I was not allowed to enter the class, despite my eagerness to participate. I understand that punctuality is important in a fitness setting, but a strict policy that denies entry for being just one minute late feels excessive and unwelcoming. It’s disheartening to see a business prioritize rigid rules over customer satisfaction and understanding. As someone who values fitness and community, I expected a more accommodating approach. There are many ways to encourage punctuality without alienating members. Unfortunately, this experience has left me feeling frustrated and disappointed in what could have been a positive workout session. I hope they can reconsider their policies to create a more inclusive environment for all members. Until then, I cannot recommend this fitness center based on my recent experience.

Nicole Ng Nicole Ng

Book at your own risk. Studio is extremely strict and unforgiving with their “grace period” which is only 3min long, compared to other studios with a usual grace period of at least 5min. My friend and I arrived (slightly late as we were being held up in traffic due to rain) at 12.34pm — only 1min behind time and the counter girl Enya was super inflexible about it. She refused to let us in although the class had not started at that point as our other friend who was already in the class was still texting us to hurry the class is starting soon. She then spent the next 10-15min trying to “get help from a colleague” when we actually asked to speak with the manager since she was unable to make decisions. By then, of course the class had already started and they said it was too late. The whole issue could have been avoided. I find it extremely distasteful for a business to operate in such a rigid manner. (I would have accepted if the class had already started, but she did not even bother to check and just wasted our time further at the counter). We later learned that this is a common occurrence. As admitted by her colleague Harry, and other reviewers who experienced almost the same thing. I actually want to give zero stars but I am forced to give 1 if not I cannot post lol.

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